Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Garduno Transport Corp.
10.2021 - Current
Completed data entry tasks with accuracy and efficiency.
Analyzed current data records to provide detailed reports.
Communicated with supervisors to process data quickly and resolve discrepancies.
Collated and organized data entry documents into filing systems for easy access.
Sorted documents and maintained organized filing process.
Followed data entry protocols, rules and regulations.
Dental Receptionist/Assistant
Absolute Dentistry Ltd
01.2017 - 01.2018
Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
Registered and verified patient records before triage with most up-to-date information.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Provided excellent customer service to create positive experiences and build patient trust.
Managed patient billing processes for timely, accurate payments.