Jazmin Marie Torres
DeBary,FL
Summary
To obtain a position that utilizes my educational background and acquired skills to maintain and improve efficiency within the organization. The position should also allow me to grow on a professional and personal level. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
10
10
years of professional experience
Work History
Office Manager
Napleton's Volkswagen of Sanford
Sanford, FL
10.2023 - Current
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Cleared CIT schedule by posting bank fundings
- Processed Reserve Statements from various bank institutions
- Ensured accurate and timely completion of Volkswagen factory warranty statements
- Maintained cleanliness and organization of all schedules
- Executed bank transactions and processed deposits reliably.
Title Clerk/Billing Clerk
Napleton’s Volkswagen of Sanford
Sanford, USA
06.2016 - Current
- Verify legal transfer of documents for the Department of Motor Vehicles
- Ensure that tax and title documents are promptly and properly completed
- Post accounting entries related to all Retail/Wholesale transactions
- Maintain accurate record-keeping of vehicle inventory, including new car information, wholesale purchase and sale information
- Ensure proper accounting of all vehicles sold
- Research and resolve discrepancies with the billing process
- Managed and executed customer warranty submissions and payments.
- Processed warranty cancellations based on customer and bank requests
- Bank Reconciliation
- Processing pay off checks for trade ins
- Reconcile accounting schedules
Accounts Payable & Receivable Clerk
Napleton’s Volkswagen of Sanford
Sanford, USA
11.2015 - 06.2016
- Maintain accounts receivable and accounts payable
- Keep records in a well-organized, efficient manner
- Utilize accounting software to record journal entries
- Schedule and organize appointments with customers
- Make and record daily cash deposits
- Prepare statements to ensure management of accounts receivables
- Perform frequent check runs to ensure vendors are paid in a timely manner
Receptionist/Cashier
Napleton’s Volkswagen of Sanford
Sanford, USA
01.2015 - 11.2015
- Provide service to customers to ensure satisfaction
- Answer incoming calls on multi-line telephones
- Schedule and confirm appointments
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Accurately operated cash register while following proper cash handling procedures
- Verify service and parts invoices are closed properly with the correct pay codes
- Receipting monies collected for service repair orders, parts counter tickets, and vehicle sales; balancing the cash drawer and finalizing the deposit
Education
Associates - General Arts
Seminole State College
01.2015
Skills
- Proficient in Microsoft Office applications
- Detail-oriented
- Excellent time management skills
- CDK experience
- Office Management
- Billing
- Inventory Control
- Expense Reporting
- Staff Management
Timeline
Office Manager
Napleton's Volkswagen of Sanford
10.2023 - Current
Title Clerk/Billing Clerk
Napleton’s Volkswagen of Sanford
06.2016 - Current
Accounts Payable & Receivable Clerk
Napleton’s Volkswagen of Sanford
11.2015 - 06.2016
Receptionist/Cashier
Napleton’s Volkswagen of Sanford
01.2015 - 11.2015
Associates - General Arts
Seminole State College
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