JAZMIN WALKER
Cheektowaga
Summary
Detail-oriented individual with exceptional communication and project management skills. Effective and efficient in handling multiple tasks in fast-paced environments. Recognized for proactive problem-solving and process optimization, while supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, adaptability, and a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Collections Agent
United Processing Services Llc
11.2024 - Current
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Negotiated to collect balance in full.
Babysitter
Family Members
11.2016 - Current
- Communicated positively with children and guardians
- Maintained a clean and organized environment to ensure the well-being of children under care
- Reassured children when upset providing emotional support and stability
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores
- Taught children to organize toys, wash hands, and share by leading by example.
Sonic Car Hop
Sonic Drive in
07.2024 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Crew member
Mcdonald's
04.2022 - 08.2023
- Recognized by management for providing exceptional customer service.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Education
High school diploma -
Maryvale High school
Cheektowaga, NY06.2023
Skills
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Organization and time management
- Problem-solving
- Cash handling
- Team building
Timeline
Collections Agent
United Processing Services Llc
11.2024 - Current
Sonic Car Hop
Sonic Drive in
07.2024 - 11.2024
Crew member
Mcdonald's
04.2022 - 08.2023
Babysitter
Family Members
11.2016 - Current
High school diploma -
Maryvale High school
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