Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jazmine Castro

Bedford

Summary

Well-rounded professional committed to using my experience in customer service to help expand my knowledge.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

6
6
years of professional experience

Work History

Shift Manager

Dickey's BBQ Pit
01.2024 - Current

Upsell menu items to increase restaurant profits.

Take customer orders accurately and help process payment in an orderly fashion.

Respond appropriately to guest concerns.

Mastered point of sales (POS)computer system for order taking.

Carefully maintained sanitation , health and safety standards on the work site.

also daily close out and money manage for employees (tips ) and credit machine close outs for deposits.


Supervisor

M2 Newslink
06.2021 - Current
  • comprehensive customer service and training of staff to adhere it .
  • Inventory orders for location. deposits for store( end of day) .
  • cover for store manager when away . including stocking merchandise when low.
  • keep sales high for the store.
  • Retain low turnover with staff.
  • overall creating a positive work environment.
  • mastered computer system for retail store and sales keeping.
  • record keeping for corporate file including but not limited to cash ,credit sales and returns.


Asst. Manager

Family Dollar
09.2020 - 06.2021
  • Cashier close out end of day
  • delivery and stocking merchandise
  • scheduling employee hrs
  • deposit drop off to bank


Drive Thru

McDonald's
08.2019 - 09.2020
  • Fast pace Drive thru
  • Taking orders for customers and processed payment at window .

Education

High School -

Crosswinds High School
01.2019

Skills

  • Customer Engagement
  • Creative Problem Identification

Languages

English
Native or Bilingual

Timeline

Shift Manager

Dickey's BBQ Pit
01.2024 - Current

Supervisor

M2 Newslink
06.2021 - Current

Asst. Manager

Family Dollar
09.2020 - 06.2021

Drive Thru

McDonald's
08.2019 - 09.2020

High School -

Crosswinds High School
Jazmine Castro