Jazmine Croom
Humble,TX
Summary
Dedicated professional with experience as a Wheelchair Agent at Unifi, skilled in passenger assistance and disability awareness. Proven ability to enhance customer satisfaction through excellent communication and compassionate support. Adept at multitasking and ensuring safety compliance, contributing to a seamless travel experience for passengers with special needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Wheelchair Agent
Unifi
Houston, TX
11.2023 - Current
- Assisted passengers in boarding and disembarking from aircraft using wheelchairs.
- Ensured timely transport of mobility devices between terminals and aircraft.
- Collaborated with airline staff to coordinate boarding procedures for passengers with disabilities.
- Monitored equipment for safety compliance and functionality during operations.
- Provided compassionate support to passengers, enhancing overall customer experience.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Cashier
Kroger
Humble, TX
07.2021 - 05.2022
- Operated cash register efficiently, ensuring accurate handling of transactions.
- Assisted customers with inquiries and resolved issues to enhance shopping experience.
- Collaborated with team members to maintain clean and organized checkout area.
- Processed various payment methods, including cash, credit, and gift cards accurately.
Fast Food Worker
Popeyes® Louisana Kitchen
Humble, TX
06.2020 - 11.2020
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Cashier
JCPenney
Humble, TX
06.2019 - 08.2019
- Managed cash register operations, ensuring accurate transactions and efficient service.
- Assisted customers with product selection, enhancing overall shopping experience.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Education
High School Diploma -
Atascocita High School
Humble, TX05-2022
Skills
- Passenger assistance
- Disability awareness
- Excellent communication
- Multitasking ability
- Food handling
- Food safety practices
Certification
Food Handlers Certification
Languages
English
Native or Bilingual
Timeline
Wheelchair Agent
Unifi
11.2023 - Current
Cashier
Kroger
07.2021 - 05.2022
Fast Food Worker
Popeyes® Louisana Kitchen
06.2020 - 11.2020
Cashier
JCPenney
06.2019 - 08.2019
High School Diploma -
Atascocita High School