Jazmine Holloway
Plainfield ,NJ
Summary
Dynamic sales professional with extensive experience at Hyundai Motors, excelling in customer relationship management and objection handling. Proven track record in enhancing team performance and optimizing inventory levels. Adept at utilizing CRM systems to drive customer satisfaction and streamline operations, ensuring effective communication and follow-up strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Consultant
Hyundai Motors
North Brunswick, NJ
09.2025 - 02.2026
- Assisted clients in identifying their automotive needs and recommending suitable Hyundai models.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Provided support in managing inventory levels and ensuring vehicle availability for sales.
- Collaborated with team members to execute promotional campaigns and increase showroom traffic.
- Maintained accurate records of customer interactions and follow-ups to ensure consistent communication.
- Developed relationships with customers, leading to repeat business and referrals through exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Trained new team members on sales techniques and product knowledge for enhanced performance.
- Analyzed customer feedback to identify trends and improve service delivery strategies.
BDC Manager
Kia Motors
Bridgewater, NJ
08.2022 - 09.2025
- Developed training programs to enhance team performance and improve customer service quality.
- Analyzed customer interactions to identify trends and implement effective follow-up strategies.
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Managed inventory levels and coordinated with sales teams to optimize vehicle availability.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Provided support in managing inventory levels and ensuring vehicle availability for sales.
- Collaborated with team members to execute promotional campaigns and increase showroom traffic.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Consulted with businesses to supply accurate product and service information.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Trained new employees on customer service, money handling and organizing strategies.
- Developed, maintained and utilized diverse client base.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Generated advertising brochure for vendor use.
BDC Representative
Maplecrest Ford Lincoln Service Center
Union, NJ
08.2018 - 06.2022
- Managed inbound and outbound customer communications to enhance service satisfaction.
- Assisted customers with service appointment scheduling and follow-up inquiries.
- Utilized dealership management software to track service requests and customer interactions.
- Collaborated with service advisors to ensure timely updates on vehicle status for clients.
- Developed responses to customer feedback, improving overall communication effectiveness.
- Analyzed customer feedback to identify trends and improve service delivery strategies.
- Trained new team members on sales techniques and product knowledge for enhanced performance.
- Maintained accurate records of customer interactions and follow-ups to ensure consistent communication.
- Collaborated with team members to execute promotional campaigns and increase showroom traffic.
Chha
Self Employed Services
Irvington, NJ
02.2014 - 2019
- Facilitated daily living activities for clients, prioritizing comfort and safety.
- Monitored patient health, reporting changes to family and healthcare providers.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Developed personalized care plans based on individual needs and preferences.
Education
High School Diploma -
Highland Regional
Blackwood, NJ06.2013
Skills
Time management
Customer relationship management
CRM proficiency
Objection handling
Product and service sales
Persuasive communication
Prospecting skills
Closing techniques
Strategic planning
Online marketing
Community networking
Consultative sales
Lead generation
Sales strategies
Referral generation
Cold calling
Certification
Chha licensed
Sora licensed
Sales consultant certification
CPR/first aid certification
Timeline
Sales Consultant
Hyundai Motors
09.2025 - 02.2026
BDC Manager
Kia Motors
08.2022 - 09.2025
BDC Representative
Maplecrest Ford Lincoln Service Center
08.2018 - 06.2022
Chha
Self Employed Services
02.2014 - 2019
High School Diploma -
Highland Regional