Jazmine Kakar
Lancaster,United States
Summary
Outgoing Mobile Expert offering 10 years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
14
14
years of professional experience
Work History
Mobile Expert
T-Mobile
11.2016 - Current
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Collaborated closely with management to develop strategies aimed at improving store KPIs such as revenue growth and customer satisfaction scores.
Receptionist
Elizabeth Remedios M.D. Medical Office
07.2013 - 11.2016
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Reduced patient wait times with proficient multitasking, handling phone calls, and managing walk-in patients simultaneously.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Wireless Sales Associate
Metro By T-Mobile
08.2010 - 07.2013
- Demonstrated expert knowledge of wireless products, plans, and features to effectively address customer needs.
- Processed transactions accurately using point-of-sale systems while adhering to company policies regarding cash handling procedures.
- Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
- Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
Education
Bachelor of Science - Psychology
Antelope Valley College
Lancaster, CA06.2026
Skills
- Account Management
- Customer Service
- Strong Work Ethic
- Fluent in Spanish
- Attention to Detail
- Time Management
Timeline
Mobile Expert
T-Mobile
11.2016 - Current
Receptionist
Elizabeth Remedios M.D. Medical Office
07.2013 - 11.2016
Wireless Sales Associate
Metro By T-Mobile
08.2010 - 07.2013
Bachelor of Science - Psychology
Antelope Valley College