Jazmine Waters

• Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
• Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
• Managed cash transactions accurately using point-of-sale systems, ensuring efficient payment processing.
• Assisted in training new servers on menu items, service techniques, and operational protocols.

• Welcomed and seated guests in a friendly and efficient manner.
• Managed reservation system to optimize guest flow and seating arrangements.
• Assisted with menu explanations, enhancing customer dining experience.
• Coordinated with kitchen staff to ensure timely service delivery.
• Maintained cleanliness and organization of front-of-house areas.
• Collaborated with team members to improve service efficiency during peak hours.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Managed reservation system, optimizing seating arrangements for efficiency.
• Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.
• Seated patrons based on guest preferences and seating availability.
• Opened and closed seating sections according to volume of guests.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
• Completed daily side work and opening and closing duties without fail.
• Answered phone calls to take orders, give information and document reservations.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Collected cash, Money transfers, Cashed checks, Money orders.