Jazmine Zambrano

Treatment Coordinator Lilburn, Ga 2020- present

• Assist parents/patients in understanding the orthodontic treatment and financing options that best meets their needs.
• Gathering and reviewing patient records, data and health history to share with dentists for quick and accurate patient assessments,diagnosis and treatment.
• Updated patients records with new data and treatment information.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Provided excellent service and attention to customers when face to face or through phone conversations.
• Work successfully with a diverse group of co-worker to accomplish goals and address issues related to our products and services.

General Manager Sandy Springs, 2016-2019

• Managed all café operations, including hiring, firing, training, development, coaching and scheduling.
• Responsible for food cost savings, profitable margins and over-all performance.
• Assigned a new café to me in 2016, achieved 40% gross revenue in 3 years.

Manager/Kitchen Manager/General Manager, Cumming, GA 2007-2016

• Managed FOH and BOH daily operations.
• Hire, train, and direct over 25 employees.
• Trained new managers for other stores.

• Managed FOH operations.
• Trained employees on duties, policies and procedures. Created schedules and monitored payroll.
• Recruited, interviewed and hired qualified staff for open positions.
• Received “Employee of the Quarter“ for achieving an increase in yearly sales by 17%.