Jazminn Robles
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2
2
years of professional experience
Work History
Shift Leader
Walgreens
4600 86th Street, Des Moines, IA, 50322
10.2023 - Current
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Trained new employees and provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed inventory and ordered supplies to keep store well stocked with necessary supplies.
- Enforced company policies and regulations with employees.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies. Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.
- Gathered, organized and input information into digital database.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Obtained and maintained valid PTCB certification or pharmacy license as required by state.
- Assisted management in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Trained and lead teams to complete resets and revisions.
Beauty Consultant
Walgreens
3501 Ingersoll Avenue, Des Moines, Iowa 50312
05.2022 - 08.2023
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Used in-store system to locate inventory and place special orders for customers.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Managed efficient cash register operations.
- Assisted in organizing promotional events, resulting in increased brand awareness and store footfall.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Diploma in Organic Skincare Formulation - Organic Skincare Formulation
Formula Botanica School of Org. Cosmetic Science
United Kingdom04.2022
High School Diploma -
Theodore Roosevelt High School
Des Moines, IA05.2015
Skills
- Goal Setting
- Problem Resolution
- Customer Service
- Decision-Making
- Project management abilities
- Multitasking
- Organizational Skills
- Time management abilities
Timeline
Shift Leader
Walgreens
10.2023 - Current
Beauty Consultant
Walgreens
05.2022 - 08.2023
Diploma in Organic Skincare Formulation - Organic Skincare Formulation
Formula Botanica School of Org. Cosmetic Science
High School Diploma -
Theodore Roosevelt High School