Jazmin Rafael Perez
Las Vegas,NV
Summary
Detail-oriented team player with very strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Barista Trainer
Starbucks,
12.2019 - 04.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Provide excellent customer service with product knowledge
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items
Sales associate
Urban Outfitters
09.2019 - 01.2020
- Managed POS and cash system
- Organized and update merchandise displays
- Collaborate and work effectively with a team to complete task
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Licensed Nail Technician
Mystic Nail Collective
09.2021 - Current
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Grew repeat client base through effective marketing and customer service.
- Collaborated with other members of salon staff to provide amazing client experience.
- Offered personalized services according to needs and preferences.
Lifeguard/ Program Specialist
City of North Las Vegas, Mesa Recreation Center
01.2019 - 08.2019
- Practice Executed emergency protocol
- Enforced recreation centers rules and regulations
- Maintain and upkeep facility to city standards
- Supervise and maintain safety and control for 800 guests
- Worked alongside other professionals to outline and implement program plans and objectives.
Cashier
Huerta’s Bakery
01.2016 - 09.2016
- Assisted with baking operations
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Upsold additional products and services to customers, increasing revenue.
- Assisted and oversaw bakery orders and services
Education
High School Diploma -
Mojave High School
North Las Vegas, NV05.2019
Skills
- Customer Service
- Team Collaboration
- Ability to Adapt
- Safe Food Handling Practices
- Complex Problem-Solving
- Persuasive Selling
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Licensed Nail Technician
Mystic Nail Collective
09.2021 - Current
Barista Trainer
Starbucks,
12.2019 - 04.2022
Sales associate
Urban Outfitters
09.2019 - 01.2020
Lifeguard/ Program Specialist
City of North Las Vegas, Mesa Recreation Center
01.2019 - 08.2019
Cashier
Huerta’s Bakery
01.2016 - 09.2016
High School Diploma -
Mojave High School
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