Jazmyn Lee
Washington,UT
Summary
Motivated and adaptable professional with a proven track record in customer service, leadership, and cash management, including experience as a Shift Manager at Firehouse Subs and as a cashier. Expertise in resolving customer concerns, fostering team collaboration, and delivering exceptional service. Background also includes working as a scare actor, actively engaging guests to enhance their experience. Certified in lifeguard CPR and first aid, with a solid commitment to safety. Recognized for strong communication skills, dependability, and a strong work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Kneaders Bakery
11.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Increased order accuracy with careful attention to detail when handling customer requests.
Lifeguard
The Resort at Stucki Farms
08.2024 - Current
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Learned first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Shift Leader
Firehouse Subs
12.2021 - Current
- Evaluated customer needs and feedback to drive product and service improvements.
- Enforced company policies and regulations with employees.
- Responsible for training new employees properly
- Completed cash and credit card transactions accurately
- Responsible for closing till and locking up the store.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Worked fast to complete tasks and meet daily deadlines.
- Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
Scare Actor
Staheli Family Farm
10.2023 - 10.2024
- Seasonal job that goes from September to October, i have been scaring at Staheli Farm's haunted house for 2 years now.
- Researched character types and delivered appropriate voice, gesture and physical presentation.
- Improvised character presentation and conversations with guests to provide immersive experience.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Collaborated with fellow actors to create immersive scenes, resulting in consistently positive audience feedback.
- Worked with various special effects, fog, strobes and loud sounds.
Education
Freshman At UT - Biological Sciences
Utah Tech University
225 S Univ Ave, St. George, UT 8477005-2028
Skills
- Customer service
- Reliability and punctuality
- Work ethic and integrity
- Patience and empathy
- Strong verbal and written communication
- Team collaboration and leadership
Certification
- Food Handler Certification (FHC) - State or County Health Departments.
- CPR certified
- Veterinarian internship Certification
- Customer service Certification
- Excel Certification
- First Aid Certification - American Red Cross or St John Ambulance.
Timeline
Cashier
Kneaders Bakery
11.2024 - Current
Lifeguard
The Resort at Stucki Farms
08.2024 - Current
Scare Actor
Staheli Family Farm
10.2023 - 10.2024
Shift Leader
Firehouse Subs
12.2021 - Current
- Food Handler Certification (FHC) - State or County Health Departments.
- CPR certified
- Veterinarian internship Certification
- Customer service Certification
- Excel Certification
- First Aid Certification - American Red Cross or St John Ambulance.
Freshman At UT - Biological Sciences
Utah Tech University
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