Jazmyn Rodriguez
Riverview,FL
Summary
Goal-oriented professional with a strong background in operations at Panda Express and McDonald's. Proven success in improving team performance through motivation and rigorous quality control. Skilled in addressing customer concerns and upholding food safety standards, delivering outstanding service during high-demand times.
Overview
4
4
years of professional experience
Work History
Person in Charge
Panda Express
Brandon, Fl
11.2024 - Current
- Handled customer complaints, resolved issues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Worked with management team to implement proper division of responsibilities.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Shift Manager
Mcdonalds
Lithia, FL
11.2021 - 08.2024
- Effectively handled escalated customer issues, demonstrating problem-solving skills aligned with company standards.
- Conducted training for new employees on company protocols, ensuring smooth onboarding.
- Mentored staff to improve team performance through guidance and support.
- Delegated responsibilities clearly to enhance operational effectiveness.
- Managed scheduling of breaks and shifts in accordance with state regulations.
- Prepared food items adhering to recipes and portioning guidelines for consistency.
- Executed timely meal preparation during high-demand periods.
- Maintained cleanliness of workstations and sanitized cutting boards to ensure food safety.
Education
Newsome Highschool
Lithia, FL2023
Skills
- Goal oriented
- Customer service
- Employee motivation
- Quality control
Timeline
Person in Charge
Panda Express
11.2024 - Current
Shift Manager
Mcdonalds
11.2021 - 08.2024
Newsome Highschool