Jazzminn Martell
Longmont,CO
Summary
Delivering exceptional customer service at Garden Gate Cafe, I enhanced guest engagement and streamlined order accuracy using POS systems. Known for strong work ethic and team collaboration, I consistently improved service efficiency, contributing to a 15% increase in customer satisfaction while maintaining strict cleanliness and safe food handling standards.
Overview
2026
2026
years of professional experience
Work History
Server
Garden Gate Cafe
Niwot, CO
11.2025 - 02.2026
- Provided attentive customer service in fast-paced dining environment.
- Assisted with menu knowledge, enabling informed guest choices and enhancing dining experiences.
- Maintained cleanliness of tables and dining areas, ensuring a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Resolved guest concerns promptly, contributing to improved customer satisfaction ratings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Red Rooster Cafe
Denver, CO
01.2024 - 10.2025
- Processed payments efficiently using point-of-sale systems, enhancing transaction speed and accuracy.
- Trained new staff on restaurant procedures and customer service standards, fostering team cohesion.
- Upsold daily specials and beverages, increasing overall sales revenue through effective communication skills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Doug's Diner
Denver, CO
2022 - 2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Mr Egg
Denver
2018 - 2024
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, balancing orders and maintaining timely service.
- Collaborated with kitchen staff to ensure accurate order fulfillment and presentation.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
High School Diploma -
Golden High School
Golden, CO05-2009
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Performance improvement
Timeline
Server
Garden Gate Cafe
11.2025 - 02.2026
Server
Red Rooster Cafe
01.2024 - 10.2025
Server
Doug's Diner
2022 - 2024
Server
Mr Egg
2018 - 2024
High School Diploma -
Golden High School