Jordyn B. Alderman
Atlanta,GA
Summary
Dynamic administrative professional and leader with 5+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excellent customer service and conflict management skills. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Administrative Specialist
Georgia State University
11.2021 - Current
- Manages the front desk as part of student support for the Office of the Dean of Students
- Created and updated digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Resolved concerns efficiently to promote satisfaction and loyalty.
Clinique Consultant
Ulta Beauty
03.2019 - 11.2021
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported vendors with business analysis, documentation, and data modeling.
Student Assistant
KSU Women’s Resource Center
08.2018 - 05.2020
- Responsible for creating university-wide initiatives to educate students/staff/faculty about Power Based Personal Violence and how to be an Active Bystander
- Assisted the Director with establishing campus programming and education and managing the WRC office's daily operations
- Created and hosted virus programming during the COVID-19 crisis.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Performed data entry and database management to accurately record information and protect data from unauthorized access.
Social Engagement and Outreach Intern
KSU Gender and Women’s Department
01.2019 - 07.2019
- Responsible for fostering and maintaining relationships with organizations in Metro Atlanta that increased women’s leadership and participation
- Also served as the head of the planning committee for the department’s various events and outings.
Education
Master of Science - Clinical Mental Health Counseling
Mercer University
08.2021 - Current
Bachelor of Science (BS) - Psychology, Gender and Women’s Studies
Kennesaw State University
06.2016 - 07.2020
Certificate of Gender in The Workplace -
Kennesaw State University
Kennesaw, GA 01.2020 - 05.2020
Skills
Project Managementundefined
Accomplishments
- Co-Founder of Iota, Iota, Iota KSU Chapter and KSU Gender Studies Alliance
- Queer Women Community Group Leader / 2019 - 2020
- Clinical and Counseling Services Student Advisory Board Member / 2019-2020
Research
- 8th Women and Girls in Georgia Conference (Presenter)
- Southeastern Women’s Studies Association (Presenter)
Additional Information
- AWARDS , 2019 -2020 Presidential Diversity Leadership Award
Timeline
Administrative Specialist
Georgia State University
11.2021 - Current
Master of Science - Clinical Mental Health Counseling
Mercer University
08.2021 - Current
Certificate of Gender in The Workplace -
Kennesaw State University
01.2020 - 05.2020
Clinique Consultant
Ulta Beauty
03.2019 - 11.2021
Social Engagement and Outreach Intern
KSU Gender and Women’s Department
01.2019 - 07.2019
Student Assistant
KSU Women’s Resource Center
08.2018 - 05.2020
Bachelor of Science (BS) - Psychology, Gender and Women’s Studies
Kennesaw State University
06.2016 - 07.2020
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