JAMIE L. BROWNLIE
Hillsborough,N.J.
Summary
Hardworking and motivated Professional with several years of experience and record of success in industry. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
24
24
years of professional experience
25
25
Certifications
Work History
Manager/Administrative Assistant
911 Carting & Septic Inc.
Hillsborough, USA
01.1999 - 01.2023
- Coordinated regularly with the maintenance supervisor on equipment needs, usage, and status.
- Scheduled all pump jobs, septic installations, roll-off box deliveries and pickups, heavy equipment moves, etc.
- Regularly coordinated with other department heads and all employees.
- Managed both staff and equipment usage while maintaining customer service needs, as instructed by the owner of the company and company policies.
- Coached, mentored and trained team members in order to improve their job performance.
- I used my conflict resolution skills to handle and deescalate upset customers, and sometimes disgruntled employees.
- Maintained up-to-date records of employee attendance, schedules, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
Emergency Medical Technician/Rescue Technician
Hillsborough Emergency Medical Services Co.
Hillsborough, USA
01.2000 - 01.2017
- Performed basic and advanced patient assessments.
- Assessed the patient's condition through physical and verbal exams, and by collecting sensitive information from others at the scene.
- Interpreted limited histories, and used physical examinations to identify potential underlying critical issues.
- Administered medications as prescribed by a physician.
- Demonstrated dedication to providing quality care through continued training and education.
- Demonstrated high standards of performance, including teamwork, communication, and compassion.
- Strictly protect the confidentiality of all information related to patient care activities and EMS operations.
- Also, I held a supervisor position as a Sergeant, managing up to 20 employees.
911 Police Dispatcher/Dispatcher
Franklin Township Police Department
Somerset, USA
01.2004 - 01.2015
- Answered multiple incoming emergent and non-emergent 911 calls.
- Dispatched the proper units (Basic Life Support, Advanced Life Support, Police, and/or Fire) to each call accordingly.
- I was able to work quickly and efficiently in a very high-paced, high-energy, high-stress environment.
- Received and documented sensitive and confidential information; relayed this information to the proper agencies and/or police officers.
- Completed background checks on suspects utilizing municipal, state, and federal computer systems.
- Strictly protected the confidentiality of all information related to patient care activities, EMS operations, citizen complaints, background investigations, and criminal histories.
Education
Bachelor of Arts - Sociology
Rutgers University
New Brunswick, NJ01.2004
Skills
- Resident Assistance
- Behavioral support
- Exemplary communication skills
- Client Care Management
- Record Management
- Conflict Resolution
- Crisis Management
- Customer Relations
- Problem-solving aptitude
- Multitasking Abilities
- Client assessment
Certification
Cardiopulmonary Resuscitation
Prehospital Trauma Life Support
Active Shooting Response
Gunshot Wound to the Chest
Developmental Disabilities
Ear Infections
Toxicological Emergencies
Toxicology I-Basic Principles Of Toxicological Emergencies
Toxicology II-Common Toxicological Emergencies
Toxicology III-Substance Abuse
The Violent Patient Exam
Shock Trauma
HIV/AIDS: A Basic Review
EMS Communications
Rapid Trauma Assessment
Abuse I-Pediatric Maltreatment
Emergency Medical Information Service
Respiratory Emergencies
Cardiology I
Prehospital Care for the Obstetric Patient
Behavioral & Psychiatric Emergencies
Do No Harm: Developmental Disabilities Awareness
International Trauma Life Support
Newborn Resuscitation
Holiday Grief
Epilepsy
HIV in Africa
Patient Assessment
Meningitis
Nightstand Detective
Sepsis
Holiday Safety
The Obese Patient
The Violent Patient
The Brain Attack
Smallpox Vaccination Teams
Bloodborne Pathogens
Search & Rescue Support
Search & Rescue Field
Emergency Medical Dispatcher
Basic Trauma Life Support
Prehospital Treatment of SIDS
Vehicle Extrication
Managing Change
Emergency Communications Officer
Crime Scene & EMS
Cold Water Survival
Trauma, Triage & Transport
Winter Emergencies
Hazmat I
Hazmat II
Fire Fighter I
Fire Fighter II
NIMS 700
ICS 100
ICS 200