Yolanda Cornelius

• Worked closely with the Community Managers and Assistant Managers in preparation of certification notices, interviews, verifications of household information, and completion of the Tenant Income Certifications

Review the Recertification schedule to ensure all re-certifications are processed

• Reviewed all move-ins by the end of the next business day from receipt; and review all initial certifications, annual re-certifications
• Conducted pre-audits of the properties in preparation for scheduled file audits and inspections which require detailed file review, and will be required to represent the company at the audit for the file review
• Performed other duties, assignments and special projects as assigned
• Checked income and background of applicants
• Sent and received employment, landlord and reasonable accommodations verifications
• Made sure the application is complete with all documents for approval
• Maintained resident files and relations
• Communicated with corporate
• Prepared lease and addendums for new move in
• Communicated with CMHA, EDEN and PPHA, sending RFTA for applicants
• Familiar with Tax Credit (Section 42) section 8, LIHTC, and market rate
• Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
• Greeted visitors and provided general information about the company.
• Answered phone calls and emails to provide information, resulting in effective business correspondence.

• Showcased property to prospect to educate them on the benefit of living in our community
• Maintained and followed up with lease renewal and applications
• Performed marketing and outreach for our property
• Completed application and background screening for applicants
• Verified Utilities for new move-ins
• Used conflict resolution skills to quickly resolve issues among residents.

• Setting up interviews, coordinating hiring efforts and onboarding new employees
• Directed personnel, trained, and conducted orientation for new hires
• Managed employee's personnel and medical files
• Made sure that supervisors completed 90 day and Annual Evaluations for employees
• Overseen and challenged Unemployment compensation as necessary regarding former employees
• Identified vacancies, hiring and retention
• Interviewed new hires and exit interviews
• Conducted Statewide Criminal Background Checks
• Processed payroll, completed OHSA 300 forms, filed personnel files and tracked evaluations and licensure
• Ordered and delivered medical supplies for 149 residents
• Communicated and scheduled nursing staff and security
• In compliance with Ohio Department of Health, policies, and procedures Roles of State Tested Nursing Assistant
• Communicated directly with vendors
• WOTC
• I-9

• Scheduled nursing staff, identified vacancies, ordered, and delivered medical supplies, communicated directly with vendors, assisted with payroll, in compliance with Ohio Department of Health, policies and procedures