JD Jadranka Radosavljevic
EGG HARBOR TOWNSHIP,NJ
Summary
Dynamic Gourmet Food Server with extensive fine dining experience at Tropicana Casino And Resort. Proven track record in enhancing guest satisfaction through exceptional customer service and effective multitasking. Skilled in wine pairing and food safety compliance, contributing to increased sales and a welcoming atmosphere while training new team members to uphold high standards.
Overview
15
15
years of professional experience
5
5
Certification
Work History
Gourmet Food Server
Tropicana Casino And Resort
08.2017 - Current
- Boosted overall dining experience through timely, attentive, and professional food service to guests.
- Collaborated with chefs and kitchen staff for seamless communication in fulfilling special requests or dietary restrictions.
- Ensured guest satisfaction through consistent follow-up on food quality, portion sizes, and overall experience during the meal.
- Contributed to increased sales by upselling premium menu items and suggesting complementary wine pairings to guests.
- Exhibited exceptional multitasking abilities by simultaneously managing multiple tables with varied dining preferences and needs.
- Trained new servers in menu knowledge, customer service techniques, and company policies to ensure a consistent level of quality across all team members.
Cruise Staff /Stewardess
MSC Cruises,Mediterranean Cruise Lines
04.2001 - 01.2006
Education
Business
University of Montenegro
Skills
- Strong work ethic
- Exceptional customer service
- Stress tolerance
- Food safety compliance
- Fine dining experience
- Wine pairing expertise
- Food allergy awareness
- Positive attitude
- Team oriented
- Quick learner
- Customer service
- Fast-paced environment
- Problem-solving
- Friendly and outgoing
- Multitasking
- Working with diverse people
- Productivity and efficiency
- Verbal and written communication
- Interpersonal skills
Certification
ServeSafeAlcohol
Casino license
Certificate of Proficiency
Medical First Aid Certificate
Personal survival techniques
Fire prevention and fire fighting
Personal safety and social responsibility
Proficiency in survival craft and rescue boats operations
Languages
Croatian
Full Professional
Serbian
Native or Bilingual
Italian
Elementary
Timeline
Gourmet Food Server
Tropicana Casino And Resort
08.2017 - Current
Cruise Staff /Stewardess
MSC Cruises,Mediterranean Cruise Lines
04.2001 - 01.2006
Business
University of Montenegro
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