JEAN DAVIS
Waretown,New Jersey
Summary
Enthusiastic Medical Receptionist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of patients needs. Motivated to learn, grow and excel.
Overview
14
14
years of professional experience
Work History
Medical Receptionist
Atlantic Cost Urology
Bricktown, NJ
03.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Collaborated with medical staff to ensure accurate patient information entry into electronic health records.
- Handled incoming calls, addressing patient inquiries and resolving concerns efficiently.
- Processed insurance verification and pre-authorizations for imaging services to facilitate patient care.
- Obtaining authorization for Eligard and Lurpon injections.
- VA Referrals for VA patents.
- Authorizations for medical procedures.
Call Associate
Urologic Health Center Of Nj
Toms River, NJ
12.2020 - 03.2023
- High volume calls
- Scheduling appointments
- Obtaining procedure testing/Labs
- Medical records
- Use of fax machine and copier
- Keep communication between patients, staff and physicians
- Maintain and updates to computerized fiscal files
- Filing patients records
- Consistently provided excellent patient service, resulting in a patient satisfaction
- Educated employees on company procedures and services.
- HIPAA Compliance
- Training new employees members
- Patient medication and procedure prescriptions
Medical Receptionist
Toms River Xray, CT, and MRI Center
Toms River, NJ
05.2020 - 12.2020
- Handled patient and care-related concerns, liaising between the physician, the patient, and the insurance company.
- Removed invalid computer alerts and cleaned accounts to ensure information accuracy.
- Provided ample support to team members, coming up with innovative solutions to complex scheduling, conflict resolution, and medical care problems.
- Updated the group's medical records and technical library to help the office run smoothly.
- Was in charge of patient scheduling, check-in, check-out, and billing payments.
- Kept track of provider schedules and scope of practice in order to organize and schedule appropriate care on an ongoing basis.
- Double-checked patient data such as insurance, demographics, and medical history to keep information current.
- Used computerized data management systems to organize massive datasets and coordinate care details for large patient bases.
- Entered patient information into the system, including insurance, demographics, and medical history, to ensure that all records were current.
Medical Receptionist
Total Patient Care LLC
Brick Township, NJ
08.2014 - 12.2020
- Handled patient and care-related concerns, liaising between the physician, the patient, and the insurance company.
- Provided ample support to team members, coming up with innovative solutions to complex scheduling, conflict resolution, and medical care problems.
- Updated the group's medical records and technical library to help the office run smoothly.
- Was in charge of patient scheduling, check-in, check-out, and billing payments.
- Kept track of provider schedules and scope of practice in order to organize and schedule appropriate care on an ongoing basis.
- Responded to insurance company correspondence to confirm the patient's coverage.
- Double-checked patient data such as insurance, demographics, and medical history to keep information current.
- Completed skilled administrative work to assist all office personnel and operational needs.
- Used desktop calendar software to schedule appointments for doctor visits and procedures.
- Was in charge of processing patient payments as well as scanning identification and insurance cards.
- Made sure the phone was answered on the second ring and greeted all callers enthusiastically.
- Patient appointments were scheduled and followed up on, payments were collected and processed, and patient files were kept up to date.
- Completed physical and digital paperwork, such as charts, reports, and correspondence, to meet business and patient needs.
- Finished clerical duties and clinic administration tasks.
- Some billing
- Medical records, audits
Medical Receptionist
Atlantic Shore Surgical Associates
Brick Township, NJ
04.2012 - 05.2013
- Handled patient and care-related concerns, liaising between the physician, the patient, and the insurance company.
- Provided ample support to team members, coming up with innovative solutions to complex scheduling, conflict resolution, and medical care problems.
- Updated the group's medical records and technical library to help the office run smoothly.
- Was in charge of patient scheduling, check-in, check-out, and billing payments.
- Kept track of everything.
- Increased the efficiency of the office by handling calls per day.
- Patients paid me and I scanned their identification and insurance cards.
- Took patient messages and relayed them to the appropriate personnel.
- Followed strict HIPAA guidelines at all times according to company policy.
Skills
- Front desk operations
- Scheduling Surgrey
- Appointment scheduling
- Medical terminology
- EMR
- Authorization
- Medevole
- Urochart
- E-Clinical
Timeline
Medical Receptionist
Atlantic Cost Urology
03.2023 - Current
Call Associate
Urologic Health Center Of Nj
12.2020 - 03.2023
Medical Receptionist
Toms River Xray, CT, and MRI Center
05.2020 - 12.2020
Medical Receptionist
Total Patient Care LLC
08.2014 - 12.2020
Medical Receptionist
Atlantic Shore Surgical Associates
04.2012 - 05.2013