Jean Hibart
Madison,WI
Summary
Dynamic and results-driven Sales Manager with extensive experience in the Telecom industry, recognized for exceptional leadership and a commitment to excellence. Proven ability to enhance productivity and elevate customer satisfaction while driving substantial revenue growth and expanding market share.
Overview
9
9
years of professional experience
Work History
Multi-Unit Manager
TCC Wireless, T-Mobile
Madison, WI
09.2024 - Current
- Trained and developed sales staff to increase sales skills, product knowledge, create high levels of motivation and inspire our team to exceed assigned performance goals.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Completed routine store inventories.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
- Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
- Liaised with district sales manager, director of sales and operation manager, marketing, and management teams to develop solutions and accomplish shared objectives to boost EBITDA
Sales Contractor-Account Executive
Report Owl LLC
Remote
04.2024 - 09.2024
- Cultivated and maintained strong client relationships through effective communication and follow-up.
- Developed and implemented strategic sales plans to drive revenue growth.
- Analyzed market trends to identify new business opportunities and adjust strategies accordingly.
- Conducted comprehensive product demonstrations, enhancing customer understanding and engagement.
- Analyzed sales performance metrics regularly, identifying areas for improvement and implementing necessary changes to achieve targets.
- Exceeded quota expectations consistently by proactively seeking out new business channels and emerging markets for expansion efforts.
Retail Store Manager
T-Mobile (Wireless Vision)
Milwaukee, WI
09.2020 - 04.2024
- Led daily operations, ensuring efficient store performance and high customer satisfaction.
- Trained and mentored staff on best practices for customer service and operational efficiency.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Sales Representative
UM Wireless, Sprint
MIlwaukee, WI
03.2017 - 08.2019
- Analyzed market trends to identify new sales opportunities and customer needs.
- Developed and maintained strong client relationships to foster repeat business.
- Conducted product demonstrations and presentations to effectively showcase offerings.
- Utilized CRM software for managing customer interactions and tracking sales progress.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
Education
Bachelor of Science - French Language And Literature
University of Wisconsin - Milwaukee
Wisconsin05-2020
Associate of Arts - General Studies
UW-ROCK COUNTY
Janesville, WI06-2016
Skills
- Team leadership
- Sales strategy formulation
- Analytical decision making
- Effective verbal communication
- Sales operations management
- Sales team leadership
- Relationship building and management
- Customer relationship management
- Business development and planning
- Performance improvements
- Staff management
- Revenue growth
Languages
English
Proficient
C2
French
Proficient
C2
Spanish
Full Professional
Timeline
Multi-Unit Manager
TCC Wireless, T-Mobile
09.2024 - Current
Sales Contractor-Account Executive
Report Owl LLC
04.2024 - 09.2024
Retail Store Manager
T-Mobile (Wireless Vision)
09.2020 - 04.2024
Sales Representative
UM Wireless, Sprint
03.2017 - 08.2019
Bachelor of Science - French Language And Literature
University of Wisconsin - Milwaukee
Associate of Arts - General Studies
UW-ROCK COUNTY