Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jean Hibart

Jean Hibart

Madison,WI

Summary

Dynamic and results-driven Sales Manager with extensive experience in the Telecom industry, recognized for exceptional leadership and a commitment to excellence. Proven ability to enhance productivity and elevate customer satisfaction while driving substantial revenue growth and expanding market share.

Overview

9
9
years of professional experience

Work History

Multi-Unit Manager

TCC Wireless, T-Mobile
Madison, WI
09.2024 - Current
  • Trained and developed sales staff to increase sales skills, product knowledge, create high levels of motivation and inspire our team to exceed assigned performance goals.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Completed routine store inventories.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
  • Liaised with district sales manager, director of sales and operation manager, marketing, and management teams to develop solutions and accomplish shared objectives to boost EBITDA

Sales Contractor-Account Executive

Report Owl LLC
Remote
04.2024 - 09.2024
  • Cultivated and maintained strong client relationships through effective communication and follow-up.
  • Developed and implemented strategic sales plans to drive revenue growth.
  • Analyzed market trends to identify new business opportunities and adjust strategies accordingly.
  • Conducted comprehensive product demonstrations, enhancing customer understanding and engagement.
  • Analyzed sales performance metrics regularly, identifying areas for improvement and implementing necessary changes to achieve targets.
  • Exceeded quota expectations consistently by proactively seeking out new business channels and emerging markets for expansion efforts.

Retail Store Manager

T-Mobile (Wireless Vision)
Milwaukee, WI
09.2020 - 04.2024
  • Led daily operations, ensuring efficient store performance and high customer satisfaction.
  • Trained and mentored staff on best practices for customer service and operational efficiency.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.

Sales Representative

UM Wireless, Sprint
MIlwaukee, WI
03.2017 - 08.2019
  • Analyzed market trends to identify new sales opportunities and customer needs.
  • Developed and maintained strong client relationships to foster repeat business.
  • Conducted product demonstrations and presentations to effectively showcase offerings.
  • Utilized CRM software for managing customer interactions and tracking sales progress.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.

Education

Bachelor of Science - French Language And Literature

University of Wisconsin - Milwaukee
Wisconsin
05-2020

Associate of Arts - General Studies

UW-ROCK COUNTY
Janesville, WI
06-2016

Skills

  • Team leadership
  • Sales strategy formulation
  • Analytical decision making
  • Effective verbal communication
  • Sales operations management
  • Sales team leadership
  • Relationship building and management
  • Customer relationship management
  • Business development and planning
  • Performance improvements
  • Staff management
  • Revenue growth

Languages

English
Proficient
C2
French
Proficient
C2
Spanish
Full Professional

Timeline

Multi-Unit Manager

TCC Wireless, T-Mobile
09.2024 - Current

Sales Contractor-Account Executive

Report Owl LLC
04.2024 - 09.2024

Retail Store Manager

T-Mobile (Wireless Vision)
09.2020 - 04.2024

Sales Representative

UM Wireless, Sprint
03.2017 - 08.2019

Bachelor of Science - French Language And Literature

University of Wisconsin - Milwaukee

Associate of Arts - General Studies

UW-ROCK COUNTY