Developed essential marketing skills in dynamic, fast-paced environment, including strategic planning, campaign execution, and market analysis. Excel at building relationships and communicating effectively with diverse audiences. Seeking to transition these skills into new field to make significant impact.
Overview
8
8
years of professional experience
Work History
Marketing Representative
Americas Auto Auctions
651 Precast Ln, Moncks Corner, SC 29461
12.2024 - Current
Created reports to track performance of marketing campaigns and suggest improvements.
Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
Responded to customer inquiries promptly and professionally to increase customer satisfaction.
Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
Developed creative design for print materials,brochures,banners ans signs.
SALES MANAGER
Metro by T-mobile
Charlestone, South Carolina
12.2023 - 08.2024
Led a successful sales team by providing motivational coaching and performance-based incentives.
Built long-lasting client relationships through excellent customer service and consistent followups.
Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
SALES REPRESENTATIVE
Breakthru beverage
Miramar, Florida
02.2022 - 08.2023
Responsible for infusing every Mobile Expert, Store-in-Store with a passion for its customers by thoroughly orienting and grounding them to a standard of Loving Our Customers
Complete observations of Mobile Experts' interactions with customers, including feedback, to be used in development, training & coaching conversations
Effectively manage customer flow/wait time
Keep current on products, services and promotions
Create competitive best practices amongst the Mobile Expert team while being Customer obsessed, passionate, friendly, and engaging with customers
Proactively engages with a broad range of customers in a highly visible and energetic retail environment
Make customers feel comfortable and welcomed into the T-Mobile environment while educating them about our products and services
Understands and works with management on inventory levels by being aware of current inventory and out of stock situations and by alerting management to possible fluctuations in demand
Calls on accounts and covers daily routes by creating an established and efficient routing pattern
ASSISTANT GROCERY MANAGER
Publix Super Market
Miami, Florida
01.2020 - 01.2022
Performed key tasks to promote inviting grocery store appearance.
Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Orchestrated performance-oriented environment by closely supporting team members.
Adhered to company policies and procedures while promoting a positive work atmosphere among team members.
Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
Developed staff skills through comprehensive training programs and ongoing performance evaluations.
Evaluated competitor offerings regularly to maintain an edge in product quality, variety, pricing strategies.
GROCERY TEAM LEAD
Publix Super Market
Miami, Florida
01.2018 - 01.2020
Analyzes entire account base by visiting each account and identifying opportunities; completes all necessary surveys and ensures national account compliance where applicable
Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include new products, well and back bar placements and resets, drink and wine lists, no and promotions
Manages customer account receivables by timely processing of credits and returns and communicating with accounts on aged receivables
Maintains product levels in accounts by taking inventory and restocking shelves
Attains standards of performance goals by achieving the distribution, volume, and activity goals of supplier brands as set by management
Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate
Provide overall leadership to the Grocery team
Supervise employee sales interactions Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising and labor
Inventory control, stocking and restocking products with new shipments, and maintaining delivery truck efficiency
Regulatory compliance and special projects as assigned, Accountable for team member coaching, corrective actions, separate and individual development
Coordinate team member's schedules, roles, responsibilities and adapting to changes on an ad hoc basis
Building sustainable relationships and upholding stellar customer service
Meeting schedules and deadlines
Coordinates and attends team meetings as required
Dispatch team members to fulfill online shopping orders
Attains standards of performance goals by achieving the distribution, volume, and activity goals of supplier brands as set by management
Inventory control, stocking and restocking products with new shipments, and maintaining delivery truck efficiency
Regulatory compliance and special projects as assigned, Accountable for team member coaching, corrective actions, separate and individual development
SHIFT SUPERVISOR
McDonald's Corporation
Miami, Florida
06.2017 - 12.2017
Coordinate team member's schedules, roles, responsibilities and adapting to changes on an ad hoc basis
Building sustainable relationships and upholding stellar customer service
Monitoring performance during the shift
Managing Crew and Training
Exceptional Customer Service
Upholding Quality Food Production
Monitoring performance during the shift
Coordinates and attends team meetings as required
Taking action to ensure the team is meeting McDonald's standards
Monitoring food safety, security, and profitability
Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising and labor
Education
G.E.D -
Miami Dade College
Miami, Florida
01.2018
Skills
Strong leadership and supervisory skills
Effective Teamwork abilities
Ability to meet deadlines with minimal or no supervision