Jean-Pierre Salazar
Houston
Summary
Assisted customers effectively to enhance satisfaction and drive sales success.,Supported sales initiatives through organization and strategic planning to meet targets.,Generated leads and demonstrated products while effectively addressing customer issues.,Contributed as a geological technician by reviewing samples and resolving issues with results.,Collected data and analyzed trends in both laboratory and field settings.,Reviewed information thoroughly to provide informed recommendations.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Field Supervisor
Ansco LLC
Houston, TX
10.2024 - Current
- Assisted in daily operations to support compliance with safety regulations and quality standards.
- Facilitated coordination of team schedules and resource allocation to streamline on-site workflow.
- Ability to read AT&T field prints
- Executed process enhancements that minimized downtime and improved productivity across various projects.
- Performed routine site inspections to detect potential hazards and promote adherence to safety standards.
- Evaluated employee performance for alignment with regulations and policies.
- Oversaw field operations teams to ensure projects were completed on schedule.
- Addressed customer complaints to uphold satisfaction and loyalty.
Sales Professional and Customer Service
Comcast
Houston, Tx
09.2021 - 10.2024
- Assisted customers in purchasing current and emerging Comcast products and services while working remotely.
- Applied a customer-centric sales approach to help clients maximize their value.
- Communicated effectively and maintained a professional demeanor with all customers.
- Collaborated with sales team members to exchange effective selling strategies.
- Responded to customer inquiries, provided product information, and researched pricing and availability.
- Expanded customer base by identifying client needs and delivering suitable product solutions.
- Achieved recognition as a top performer among 40 sales team members for consistently surpassing sales targets.
- Generated new business through marketing initiatives, prospecting calls, and networking for referrals.
Geoscience Technician
ALS Empirica
Houston, Tx
04.2017 - 03.2020
- Responsible for gathering, processing, and monitoring information pertaining to drilling operations of the rig
- Responsible for all surface logging quality control throughout the US
- Ran mass spectrometry, generated logs, and performed FID in the field
- Handled all the remote logging operations for the new field remote equipment
- Provided technical support to all field personnel
- Prepared XRF reports and communicated daily with clients.
- Reviewed reports and researched public databases to compile information and data for geological and geophysical prospecting.
Carrier/Warehouse
United States Postal Service
Amarillo, Tx
05.2014 - 04.2017
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Routed all classes of mail in sequence of delivery along established route.
- Handled undeliverable mail in accordance with established procedures.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Education
Associates of Liberal Arts -
Lone Star College
Houston, TX01-2019
Skills
- Assisted customers with product and service inquiries
- Facilitated successful sales closure processes
- Processed payments efficiently
- Supported effective upselling of products to customers
- Utilized computer systems for operational tasks
- Communicated fluently in Spanish with clients
- Provided exceptional customer service experiences
- Delivered accurate translation and interpretation services
- Managed multiple tasks while prioritizing effectively
- Maintained calm professionalism during high-pressure situations
- Applied creative problem-solving techniques to address challenges
- Organized time effectively to meet deadlines
- Collected data systematically for analysis
Certification
- CPR
- H2S
- Forklift
- Palletjack
- Spanish Translator
- SCUBA
References
- Michael Salazar 713-410-4391
- Jerriel Simpson 806-340-9910
- Roger Furley 918-845-2584
- Chris Padilla 210-253-0969
- Marcos Vaca 281-705-8531
Languages
Spanish
Native or Bilingual
Timeline
Field Supervisor
Ansco LLC
10.2024 - Current
Sales Professional and Customer Service
Comcast
09.2021 - 10.2024
Geoscience Technician
ALS Empirica
04.2017 - 03.2020
Carrier/Warehouse
United States Postal Service
05.2014 - 04.2017
Associates of Liberal Arts -
Lone Star College