Jean Santamaria
Hueytown,Alabama
Summary
Results-driven Outside Sales Representative with a proven track record in relationship building, effective communication, and problem-solving. Successfully developed client relationships and increased sales through strategic product presentations.
Overview
15
15
years of professional experience
Work History
Outside Sales Representative
ACP Details
Hoover, Alabama
05.2025 - Current
- Developed relationships with clients through regular visits and follow-ups.
- Presented product features and benefits to prospective customers effectively.
- Drive a route throughout my territory to sale Detail/ Shop Chemicals(similiar to snap-on truck)
- Responded promptly to customer inquiries via phone or email.
- Educated customers on product features and technical details to highlight benefits.
Parts Specialist
Carvana
Bessemer, Alabama
08.2024 - 05.2025
- Managed inventory levels for vehicle parts and accessories.
- Processed orders using Carvana's inventory management system.
- Collaborated with suppliers to ensure timely delivery of parts.
- Performed complimentary services, battery installation, testing and wiper installations.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
Operations Manager
Rmgd
Pelham, Alabama
07.2022 - 08.2024
- Oversaw daily operations to ensure efficiency and compliance with company policies.
- Coordinated team schedules to align workforce availability with operational needs.
- Managed appointment bookings using scheduling software to enhance efficiency.
- Reviewed time sheets for accuracy and compliance with company policies.
- Collaborated with team leaders to identify training needs and gaps.
- Facilitated workshops to enhance operational knowledge and skills.
General Manager of Operations
TMX Finance Family of Companies
Birmingham, Alabama
02.2020 - 07.2022
- Oversaw daily operations to ensure effective workflow and team performance.
- Analyzed financial data to determine underwriting decisions and recommendations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provide customer service throughout the loan process and ensure profitability with coaching the client on how to pay the loan back.
Club Manager
Club 4 Fitness
Meadowbrook, AL
02.2019 - 02.2020
- Managed daily operations and ensured smooth facility functionality.
- Supervised staff, providing guidance and support for effective teamwork.
- Developed and implemented fitness programs for diverse client needs.
- Managed daily operations of fitness facility and staff scheduling.
- Assisted in hiring, training, and mentoring fitness instructors and staff.
Regional Manager
United PF
Biloxi, Mississippi
04.2016 - 02.2019
- Oversaw fitness program development across multiple locations to enhance community engagement.
- Coordinated regional marketing strategies to promote fitness initiatives and events effectively.
- Implemented operational procedures to ensure compliance with health and safety regulations.
- Collaborated with management to set annual goals for regional fitness centers' performance.
- Provided guidance to newly hired staff members on operational procedures and protocols.
Parts Manager
Genuine Parts Co
Birmingham, Alabama
02.2011 - 03.2016
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted customers in both English and Spanish to resolve inquiries effectively.
Education
High School Diploma -
Oak Mountain High School
Birmingham, AL05-2019
Bachelor of Science - Kinesiology
University of Alabama At Birmingham
Birmingham, AL05-2017
Skills
- Relationship building
- Bilingual customer service
- Proven operations management
- Sales
- Public Notary
Affiliations
- Fitness enthusiast
- Outdoor enthusiast
- Building and modifying autos
Timeline
Outside Sales Representative
ACP Details
05.2025 - Current
Parts Specialist
Carvana
08.2024 - 05.2025
Operations Manager
Rmgd
07.2022 - 08.2024
General Manager of Operations
TMX Finance Family of Companies
02.2020 - 07.2022
Club Manager
Club 4 Fitness
02.2019 - 02.2020
Regional Manager
United PF
04.2016 - 02.2019
Parts Manager
Genuine Parts Co
02.2011 - 03.2016
High School Diploma -
Oak Mountain High School
Bachelor of Science - Kinesiology
University of Alabama At Birmingham