Summary
Work History
Education
Skills
Timeline
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Jean Vaval

Brooklyn,NY

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Work History

Clerk

Publix
08.2023 - 10.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Advised guests about available products and services to meet individual needs.

Education

ESOL - English of Speakers of Other Languages

South Tech Academy
Boynton Beach, FL
10.2023

Associate of Applied Science - Accounting

Keiskeya University
Port Au Prince Haiti
12.2019

Skills

  • Customer Service
  • Public Speaking
  • Cultural Awareness
  • Problem Resolution
  • Supervision and Leadership
  • Networking
  • Data Management

Timeline

Clerk

Publix
08.2023 - 10.2023

ESOL - English of Speakers of Other Languages

South Tech Academy

Associate of Applied Science - Accounting

Keiskeya University
Jean Vaval