Dynamic Realtor and Business Owner with a proven track record at Remax of Reading and Oley Valley Hair Salon and Tan Center. Excelled in client relations and comparative market analysis, boosting customer satisfaction through personalized service and strategic market insights. Skilled in negotiation and property valuation, consistently exceeding client expectations and fostering lasting relationships.
Work History
Realtor
Remax of Reading
Coordinated essential tasks in real estate deals to ensure seamless experiences for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Business Owner
Oley Valley Hair Salon and Tan Center
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Fostered positive company culture, attracting and retaining top talent through motivational leadership.
Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
Pioneered customer feedback system, utilizing insights to refine products and services continually.
Education
Real Estate License - Real Estate
Reading Real Estate Institute
Reading, PA
04.1994
Certification - Business
Reading Business Institute
Reading, PA
04.1965
High School Diploma - Business
Reading High School
Reading, PA
06.1964
Skills
Client relations
Contract negotiation
Strong negotiation skills
Comparative market analysis
Online property listings
Geographic knowledge
Visual marketing
Housing market trends
Leads generation
Purchase agreement management
Property closing
Networking and prospecting
Virtual tour coordination
Works well independently
Strong organizational skills
Client-oriented
Highly professional
Contract preparation
Lead follow up
House showings
Client needs assessment
Property valuation
Sales presentations
Negotiation expertise
MLS expert
Buyer contracts
Sales closing
Accomplished in commission sales
Clean driving record
Home inspections
Appraisal procedures
Timeline
Realtor
Remax of Reading
Business Owner
Oley Valley Hair Salon and Tan Center
Real Estate License - Real Estate
Reading Real Estate Institute
Certification - Business
Reading Business Institute
High School Diploma - Business
Reading High School
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