Jeana Miller
Greenwood,IN
Summary
Was first hired as a CNA in 1996. I spent a couple of years on the floor then went to Secretary school. When I first started working as a Secretary I entered Physician orders, Scheduled tests with preps, ordered and scheduled the meds and IV's. I also keep track of patient flow on the unit with teletracking. I feel that I am a great resource for the unit.
Overview
28
28
years of professional experience
Work History
Unit Secretary
IU Health Methodist Hospital
03.1996 - Current
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Enhanced office productivity by handling high volume of callers per day.
- Monitored inventory levels and advised management of need for replenishment.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Transcribed doctors' medication orders, lab test requests, and care plans.
Education
Some College (No Degree) - Nursing
Ivy Tech Community College of Indiana
Indianapolis, INGED -
Lawrence Central High School
Indianapolis, IN11.1992
Skills
- Patient Database Management
- Nursing Unit Operations
- Medical Records Management
- Patient Data Confidentiality
- Unit Secretary Training
- Customer Service
Timeline
Unit Secretary
IU Health Methodist Hospital
03.1996 - Current
Some College (No Degree) - Nursing
Ivy Tech Community College of Indiana
GED -
Lawrence Central High School
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