Summary
Overview
Work History
Education
Skills
Areas Of Emphasis
Timeline
Generic

JEAN ANNE DAY

Galveston,Texas

Summary

Veterinary Technician with more than 15 years of experience seeking to make a career transition. Looking to leverage extensive experience assisting Veterinarians to treat sick and injured pets by assessing vital statistics, documenting daily treatments, and preparing for surgeries. Well-prepared to take current experience and apply it to a new field for a grand new adventure. Dedicated leader with excellent communication skills and a proven track record of success training and mentoring Veterinary Technicians and providing concise delivery of discharge instructions to educate patients.

Overview

15
15
years of professional experience

Work History

USPS Mail Carrier

USPS
09.2020 - 11.2022
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Handled mail and packages with care to prevent damage during delivery.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Relief Vet Technician

Roo.Vet
01.2020 - 09.2020
  • Administered medications to animals in treatment and documented changes in condition.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.

EMERGENCY RECEIVING VETERINARY TECHNICIAN

VCA
01.2018 - 12.2019
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Obtained patient history from owners and performed physical examinations.

RADIATION ONCOLOGY VETERINARY TECHNICIAN

BAY AREA VETERINARY SPECIALISTS
01.2018 - 01.2019
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered medications to animals in treatment and documented changes in condition.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.

EMERGENCY RECEIVING VETERINARY TECHNICIAN

CENTER FOR VETERINARY SPECIALTY & EMERGENCY CARE
01.2016 - 01.2018
  • Provide emergency assistance to sick or injured pets, which includes assisting Veterinarians with ultrasound fast scans, central lines, urinary catheters, abdominocentesis, pericardiocentesis, cut downs, and any other procedures as directed
  • Perform Intensive Care Technician duties; assess vital statistics, draw blood from peripheral and central veins, and place peripheral, central, and urinary catheters and nasal cannulas for oxygen therapy
  • Assist Internal Medicine, Neurology and Critical Care Veterinarians with internal medicine procedures, including bronchoscope, endoscopy, colonoscopy, rhinoscopy, and chemotherapy
  • Mentor new Veterinary Technicians on best practices and safety and sanitation guidelines; educate clients on pet care
  • Document daily treatment sheets and estimates; procure histories from clients for intake patients
  • Conduct assessments of neurologic symptoms and assist Veterinarians with performing neurology surgeries
  • Prepare surgery suites, instrumentation, and other necessary equipment for surgeries
  • Educate and train clients on at-home care for their pets after hospitalization
  • Collaborate with Emergency and Critical Care Veterinarians to perform tasks including client follow-up, transfer case documentation and setup, completing daily treatment sheets, and updating patients' medical documents.

VETERINARY TECHNICIAN

VETERINARY SPECIALISTS OF NORTH TEXAS
01.2015 - 01.2016
  • Supported Veterinarians and provided quality pet care; acted as an advocate for pets and educated clients
  • Performed technician duties, including assessing vital statistics, drawing blood from peripheral and central veins, and placing peripheral, central, and urinary catheters and nasal cannulas for oxygen therapy
  • Assisted Veterinarians and the Medical team; maximized productivity and maintained positive patient flow
  • Assisted with surgeries and procedures in accordance with Texas' Veterinary Practice Act outlined for credentialed Veterinary Technicians
  • Educated clients about individualized pet health concerns and offered guidance wellness plans, options for medications, and additional treatments.

EMERGENCY RECEIVING VETERINARY TECHNICIAN

TEXAS A&M UNIVERSITY VETERINARY SCHOOL
01.2013 - 01.2015
  • Treated pets/patients through several specialty departments, including dermatology, internal medicine, orthopedic surgery, soft tissue surgery, critical care, emergency medicine, primary care, neurology, and oncology
  • Trained 4th year Veterinary students by conducting hands-on demonstrations of veterinary duties
  • Supported Veterinarians and provided quality pet care; acted as an advocate for pets and educated clients
  • Performed Technician duties, which included assessing vital statistics, drawing blood from peripheral and central veins and placing peripheral, central, and urinary catheters and nasal cannulas for oxygen therapy
  • Assisted Veterinarians and the Medical team; maximized productivity and maintained positive patient flow
  • Educated clients about individualized pet health concerns and offered guidance wellness plans, options for medications, and additional treatments.

INTENSIVE CARE UNIT VETERINARY TECHNICIAN / EMERGENCY RECEIVING VETERINARY TECHNICIAN

GULF COAST VETERINARY SPECIALISTS
01.2010 - 01.2013
  • Provided emergency assistance to sick or injured pets by assisting Veterinarians with ultrasound fast scans, central lines, urinary catheters, abdominocentesis, pericardiocentesis, cut downs, and any other procedures as directed
  • Performed intensive care technician duties, including assessing vital statistics, drawing blood from peripheral and central veins, and placing peripheral, central, and urinary catheters and nasal cannulas for oxygen therapy
  • Assisted Critical Care Veterinarians with internal medicine procedures, including bronchoscope, endoscopy, colonoscopy, rhinoscopy, and chemotherapy
  • Mentored new Veterinary Technicians on best practices, safety and sanitation guidelines, and educating clients on pet care
  • Documented daily treatment sheets and estimates; procured histories from clients for intake patients
  • Prepared surgery suites, instrumentation, and other necessary equipment for surgeries
  • Educated and trained clients on at-home care for their pets after hospitalization
  • Collaborated with Emergency and Critical Care Veterinarians to perform tasks including client follow-up, transfer case documentation and set-up, completing daily treatment sheets, and updating patients' medical documents.

PATIENT ADVOCATE/ FRONT DESK DISCHARGE SPECIALIST

TEXAS A&M UNIVERSITY VETERINARY SCHOOL
01.2008 - 01.2010
  • Assisted clients with veterinary updates for their pets and reviewed financing options for patients being discharged
  • Addressed customer concerns from surveys sent out by the hospital via email, phone, or face-to-face communication
  • Interacted with Senior Clinicians, Residents and TAMU staff to resolve patient and client issues.

Education

Bachelor of Science Degree in Animal Science -

TEXAS A&M UNIVERSITY
College Station, TX

Bachelor of Business Administration Degree in Accounting -

UNIVERSITY OF TEXAS
Tyler, TX

Skills

  • IV Medication Administration
  • Cytocentesis
  • Jugular Intravenous Catheterization
  • Thoracic and Abdominal Radiograph
  • Catalase Testing
  • Physical Examination
  • Surgical Assistance
  • Surgical Scrubbing Procedures
  • Wound Treatment
  • General Anesthesia Monitoring
  • Canine and Feline Intubation
  • Fluorescein Stain Test
  • Suture Removal
  • Medication Labeling
  • Tick Removal
  • Ear Sample Collection
  • Emergency and Preventive Care
  • Intramuscular Injection
  • Euthanasia
  • Patient Positioning

Areas Of Emphasis

  • MONITORING PATIENT PROGRESS
  • LIVE INSTRUCTION/DEMONSTRATIONS
  • TRAINING EMPLOYEES
  • ASSIST VETERINARIANS WITH ADMINISTRATIVE DUTIES
  • ANSWERING PHONES
  • CLIENT COMMUNICATIONS VIA EMAIL
  • PHONE AND FACE TO FACE

Timeline

USPS Mail Carrier

USPS
09.2020 - 11.2022

Relief Vet Technician

Roo.Vet
01.2020 - 09.2020

EMERGENCY RECEIVING VETERINARY TECHNICIAN

VCA
01.2018 - 12.2019

RADIATION ONCOLOGY VETERINARY TECHNICIAN

BAY AREA VETERINARY SPECIALISTS
01.2018 - 01.2019

EMERGENCY RECEIVING VETERINARY TECHNICIAN

CENTER FOR VETERINARY SPECIALTY & EMERGENCY CARE
01.2016 - 01.2018

VETERINARY TECHNICIAN

VETERINARY SPECIALISTS OF NORTH TEXAS
01.2015 - 01.2016

EMERGENCY RECEIVING VETERINARY TECHNICIAN

TEXAS A&M UNIVERSITY VETERINARY SCHOOL
01.2013 - 01.2015

INTENSIVE CARE UNIT VETERINARY TECHNICIAN / EMERGENCY RECEIVING VETERINARY TECHNICIAN

GULF COAST VETERINARY SPECIALISTS
01.2010 - 01.2013

PATIENT ADVOCATE/ FRONT DESK DISCHARGE SPECIALIST

TEXAS A&M UNIVERSITY VETERINARY SCHOOL
01.2008 - 01.2010

Bachelor of Science Degree in Animal Science -

TEXAS A&M UNIVERSITY

Bachelor of Business Administration Degree in Accounting -

UNIVERSITY OF TEXAS

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JEAN ANNE DAY