Summary
Overview
Work History
Education
Skills
References
Timeline
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Marcus Middleton

Washington,DC

Summary

A highly motivated and organized individual seeking a full time Traffic / Transportation position that provides growth and development. Having a background in customer service and the US Postal services; I am looking to offer my professional customer service and excellent navigational skills that will be utilized to convey my outstanding work ethic and dedication to become a great asset to a growing establishment.

Overview

6
6
years of professional experience

Work History

USPS Mail Carrier

Washington, DC
06.2022 - Current
  • Sortied and preparing mail at the post office
  • Delivered and collecting mail along a designated route
  • Collected money for cash-on-delivery and postage-due mail
  • Obtained signatures for registered, certified, and insured mail
  • Answered questions from customers about USPS procedures and services
  • Delivered mail to mail boxes, receptacles and other designated areas
  • Loaded mail in delivery vehicle and sort it in preparation for efficient delivery along your assigned route
  • Communicated with and follow route instructions from centralized dispatcher via a handset provided by the company
  • Operated company vehicle in accordance with motor vehicle regulations, auto insurance guidelines and company policies
  • Collected and maintain change of address information and prepare mail for forwarding to new addresses as needed.

Parking Enforcement Officer

MCM Inc
07.2019 - 05.2022
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Evaluated lot and parking scheme to promote optimal utilization of area.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Responded to calls in both routine and emergency situations.
  • Worked effectively in fast-paced environments.

McCormick & Schmick's Seafood Restaurant

Washington, DC
08.2018 - 07.2019
  • Served orders by picking up and delivering customers' choices from bar and kitchen; deliver accompaniments and condiments from service bars
  • Prepared room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
  • Protected establishment and customers by adhering to sanitation, safety and alcohol beverage control policies
  • Helped customers select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
  • Promptly addressed customer service issues and refer customers to management when necessary
  • Addressed customer concerns and inquiries as well as resolving customer complaints
  • Answered telephone calls in a courteous and professional manner.

Education

Perry Street Prep Public charter School
05.2015

Skills

  • Ability to lift packages weighing up to 75 pounds
  • Excellent navigational skills
  • Ability to stand and sit for prolonged periods of time
  • Microsoft 365 office
  • Marketing
  • Data Entry
  • Route Management
  • Attention to Detail
  • Public Service

References

Available upon request.

Timeline

USPS Mail Carrier

Washington, DC
06.2022 - Current

Parking Enforcement Officer

MCM Inc
07.2019 - 05.2022

McCormick & Schmick's Seafood Restaurant

Washington, DC
08.2018 - 07.2019

Perry Street Prep Public charter School

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Marcus Middleton