Marcus Middleton
Washington,DC
Summary
A highly motivated and organized individual seeking a full time Traffic / Transportation position that provides growth and development. Having a background in customer service and the US Postal services; I am looking to offer my professional customer service and excellent navigational skills that will be utilized to convey my outstanding work ethic and dedication to become a great asset to a growing establishment.
Overview
7
7
years of professional experience
Work History
USPS Mail Carrier
Washington, DC
06.2022 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Parking Enforcement Officer
MCM Inc
07.2019 - 05.2022
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- Wrote and issues citations or warnings to owners of vehicles.
- Evaluated lot and parking scheme to promote optimal utilization of area.
- Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
- Responded to calls in both routine and emergency situations.
- Worked effectively in fast-paced environments.
McCormick & Schmick's Seafood Restaurant
Washington, DC
08.2018 - 07.2019
- Served orders by picking up and delivering customers' choices from bar and kitchen; deliver accompaniments and condiments from service bars
- Prepared room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Protected establishment and customers by adhering to sanitation, safety and alcohol beverage control policies
- Helped customers select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Promptly addressed customer service issues and refer customers to management when necessary
- Addressed customer concerns and inquiries as well as resolving customer complaints
- Answered telephone calls in a courteous and professional manner.
Education
Perry Street Prep Public charter School
05.2015
Skills
- Ability to lift packages weighing up to 75 pounds
- Ability to stand and sit for prolonged periods of time
- Cleaning and sanitizing
- Responsible and dependable
- Attention to detail
- Problem-solving
- Time management
Timeline
USPS Mail Carrier
Washington, DC
06.2022 - Current
Parking Enforcement Officer
MCM Inc
07.2019 - 05.2022
McCormick & Schmick's Seafood Restaurant
Washington, DC
08.2018 - 07.2019
Perry Street Prep Public charter School
References
Available upon request.
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