Jeanetta McCully
Oklahoma City
Summary
Dynamic sales associate skilled in enhancing customer experiences and managing efficient operations. Proven track record in cash handling and teamwork, committed to delivering exceptional service and fostering a positive shopping environment.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
15
15
years of professional experience
Work History
Sales Associate
7 11
Oklahoma City, OK
07.2025 - 04.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently to ensure accurate transactions.
- Maintained store cleanliness and organization, promoting a welcoming environment.
- Stocked shelves and managed inventory levels to optimize product availability.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cook
Sonic
Oklahoma City, OK
07.2022 - 09.2025
- Prepared food items according to standardized recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Operated kitchen equipment safely and efficiently, including grills, fryers, and blenders.
- Collaborated with team members to streamline food preparation processes during peak service hours.
- Trained new staff on cooking techniques and safety protocols to enhance team performance.
- Monitored inventory levels and communicated supply needs to management for timely replenishment.
- Provided exceptional customer service by addressing special requests and ensuring order accuracy during service times.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
Manager
Rib Crib Bbq & Grill
Oklahoma City, OK
04.2011 - 09.2020
- Oversaw daily operations, ensuring quality service and adherence to company standards.
- Trained and mentored staff, fostering a collaborative and efficient work environment.
- Implemented cost-control measures, enhancing profitability while maintaining product quality.
- Analyzed customer feedback to improve menu offerings and service delivery.
- Developed staff schedules, balancing labor costs with operational needs for peak performance.
- Coordinated inventory management, optimizing stock levels to reduce waste and improve efficiency.
- Executed marketing initiatives, increasing customer engagement and brand visibility in the community.
- Led safety training programs, promoting compliance with health regulations and workplace safety standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Education
Northwest Classen
Oklahoma City, OK02-2000
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Exceptional customer service
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Product sales
- Customer needs assessment
- Complex Problem-solving
- POS system operation
- Retail store operations
- Cleaning techniques
- Sales training
- Payment processing
- Guest relations
- Inventory tracking
- Sales development
- Order processing
- Display setup
- Brand promotion
- Product promotions
- Fraud detection
- Money transfer systems
- Dining area maintenance
- Friendly and outgoing
- Calm demeanor
- Positive and professional
Timeline
Sales Associate
7 11
07.2025 - 04.2026
Cook
Sonic
07.2022 - 09.2025
Manager
Rib Crib Bbq & Grill
04.2011 - 09.2020
Northwest Classen