Jeanette Aguilar
Executive Professional
Loomis,CA
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
36
36
years of professional experience
Work History
Store Leader
Petsmart
09.2008 - 04.2024
- Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
- Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented actions.
- Managed budget allocation for store expenses while identifying cost-saving opportunities to boost profitability.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Boosted customer satisfaction by implementing efficient store operations and addressing customer concerns promptly.
- Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
- Oversaw cash management procedures including reconciling daily transactions; minimized discrepancies and maintained accountability.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Implemented loss prevention strategies to detect theft incidents and minimize financial losses.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
Store Manager
Linens 'n Things
03.2003 - 09.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Owner/Operator
Brittany Flowers And Gifts
04.1999 - 02.2003
- Managed day-to-day business operations.
- Implemented effective financial management practices, improving cash flow and profitability.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
Assistant Store Manager
The Home Depot Inc
06.1988 - 04.1999
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Education
Golden Sierra Junior Senior High School
Garden Valley, CAAmerican River College
Sacramento, CASkills
- Team Development
- Computer Proficiency and Microsoft Office
- Team Building and Leadership
- Customer Experience Management
- Operations Management
- Recruiting and Hiring
- Strong Communication and Interpersonal Skills
- Excellent Verbal and Written Communication
- Building Customer Loyalty
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementFlexible work hoursWork from home option401k matchPaid time off4-day work weekHealthcare benefitsPaid sick leaveAffiliations
- Assistant Coach 5 Cities Softball League
- Team Mom Loomis Recreational Soccer League
- Past Officer Highway 50 Wagon Train Association
Quote
Be the reason someone smiles today.
Jeanette Aguilar