Jeanette Kucharek
Interlochen
Summary
Friendly, reliable server with over 10 years of experience in food service. Known for a strong work ethic, proactive problem solving, and a warm attitude. Quick to learn and always ready to lend a hand where needed!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/Attractions Counter
Incredible Mo's
09.2025 - Current
- The owner of Pangea's also owns Incredible Mo's; Pangea's Pizza is currently being renovated throughout the winter.
- Managed attractions counter at Incredible Mo's, providing customer service while simultaneously serving at the restaurant.
Server/Bartender
Pangea's Pizza
Traverse City
07.2025 - 09.2025
- Promoted from server to server/bartender for consistently delivering strong customer service, fostering teamwork, and demonstrating reliability.
- Prepared and served cocktails, beer, and wine, ensuring a clean, stocked, and organized bar to enhance guest experience.
- Delivered exceptional table and bar service with thorough knowledge of menu.
- Managed cash drawer and operated Toast POS system with accuracy to streamline transactions.
Server
Duck Blind Grill, Otsego Resort
Gaylord
12.2024 - 02.2025
- Managed multiple tables efficiently, prioritizing guest needs and maintaining service quality.
- Ensured guest satisfaction by addressing concerns promptly and facilitating clear communication with kitchen staff.
- Delivered exceptional table service during the winter holidays and busy ski season resort hours.
Server/Hostess
Brasserie Amie
Traverse City
02.2021 - 05.2021
- Served guests in a high-end bistro setting with attention to detail and presentation.
- Supported high-volume brunch and dinner operations to enhance guest experience.
- Handled brunch rush waitlists up to 2 hours; polished glassware and maintained ambiance.
Server
Felisia's Mexican Restaurant
La Junta
06.2020 - 02.2021
- Coordinated dine-in and to-go orders while ensuring compliance with COVID protocols.
- Delivered friendly, respectful service that enhanced guest experience.
Barback/Server; Production Support, Bottle Wax Specialist
Traverse City Whiskey Company
Traverse City
08.2018 - 05.2020
- Supported bartenders by restocking whiskey, liquor products, and garnishes throughout service.
- Assisted with setup and breakdown of bar before and after shifts.
- Gained foundational knowledge in bartending techniques and customer service.
- Operated the bottling line, packaged whiskey products to get ready for shipment; assisted with various points of the distillation process.
- As head of the bottle waxing department, oversaw and managed all aspects of the company's premium line of whiskey; extreme attention to detail and quality control was paramount, as well as training other production employees as needed.
Tasting Room Associate
Rove Estate Winery and Vineyard
Traverse City
08.2019 - 03.2020
- Guided guests through wine tastings and pairings with strong product knowledge.
- Supported events and maintained a polished tasting room experience.
Server, Expo
North Peak Brewing Company
Traverse City
02.2018 - 08.2018
- Guaranteed guests the best food quality and clean environment while staying positive and accommodating; if an issue arises, fluidly and quickly solve the problem to reassure and satisfy the customers.
- Other responsibilities include rolling silverware, expediting large quantities of food to all tables, as well as handling cash, cards, and checks.
Server
Union Tap & Grill
Traverse City
07.2016 - 03.2017
- As my first job in the restaurant industry, I learned valuable skills in waitressing, hosting, bar-backing, and even basic food preparation.
- The restaurant unfortunately closed down in March of 2017.
Education
English -
Northwestern Michigan College
Northwestern, Michigan, US03.2018
International Relations - None
St. Norbert College
De Pere, WI05.2015
Secondary School Education -
Kadena High School
Kadena Air Force Base, Okinawa06.2014
Skills
- Effective customer upselling
- Wine service
- High volume dining
- Hospitality service expertise
- Empathy
- Opening & Closing Procedures
- Communication
- Attention to Detail
- Guest Relations
- Fast-paced table service
- Alcohol & Food Safety Awareness
- POS Systems
- Cash handling
Certification
- ServSafe
- Driver's License
Languages
Japanese, Fluent
Timeline
Server/Attractions Counter
Incredible Mo's
09.2025 - Current
Server/Bartender
Pangea's Pizza
07.2025 - 09.2025
Server
Duck Blind Grill, Otsego Resort
12.2024 - 02.2025
Server/Hostess
Brasserie Amie
02.2021 - 05.2021
Server
Felisia's Mexican Restaurant
06.2020 - 02.2021
Tasting Room Associate
Rove Estate Winery and Vineyard
08.2019 - 03.2020
Barback/Server; Production Support, Bottle Wax Specialist
Traverse City Whiskey Company
08.2018 - 05.2020
Server, Expo
North Peak Brewing Company
02.2018 - 08.2018
Server
Union Tap & Grill
07.2016 - 03.2017
English -
Northwestern Michigan College
International Relations - None
St. Norbert College
Secondary School Education -
Kadena High School