Jeanette Laguanas
Fresno,CA
Summary
Adaptable and reliable with office experience at an entry level. Excellent communication in English and Spanish. Seeking to manage front-desk duties, while offering my interpersonal and problem-solving skills, to deliver swift resolutions.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Xpress Drug Testing
Fresno, CA
08.2024 - 08.2025
- Managed front desk operations, ensuring smooth check in and appointment scheduling.
Retail Sales Associate
Hobby Lobby
Clovis, CA
08.2021 - 02.2025
- Responsibilities required but not limited to customer service. Excellent communication skills with employees, as well with customers.
- Optimized retail space usage by strategically placing merchandise, creating displays that boosted sales.
- Oversaw daily functions and wrote performance reports.
Customer Service Representative
Target
Fresno, CA
11.2020 - 08.2021
- Assisted with customer calls and returns at service desk.
- Processed transactions accurately
- Developed solutions to address customer complaints and returns.
Server
Toledos Mexican Restaurant
Clovis, CA
08.2016 - 10.2019
- Delivered efficient dining experience.
- Prepared procedures for opening and closing shifts.
- Trained the new employees on the POS checkout system.
- Significantly multitasked while providing service quality.
Education
Associates degree -
Clovis Community College
01-2019
High School Diploma - undefined
Sunnyside High School
01-2008
Skills
- Bilingual in English/ Spanish
- Phone etiquette
- Microsoft office
- Microsoft word
- 45 wph
Timeline
Front Desk Receptionist
Xpress Drug Testing
08.2024 - 08.2025
Retail Sales Associate
Hobby Lobby
08.2021 - 02.2025
Customer Service Representative
Target
11.2020 - 08.2021
Server
Toledos Mexican Restaurant
08.2016 - 10.2019
High School Diploma - undefined
Sunnyside High School
Associates degree -
Clovis Community College