Odalys Sanchez
Portland,OR
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Four Points By Sheraton Kansas
Portland, Oregon
05.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Responded to customer inquiries via phone, email, and in person.
- Handled sensitive information in a confidential manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated customer information in databases regularly to ensure accuracy of records.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Explained policies and procedures to visitors.
- Greeted visitors to provide information and direct to appropriate personnel.
In-Home Babysitter
Private Home
Portland, Oregon
09.2021 - Current
- Developed trusting relationships with both parents and children through consistent interaction throughout babysitting engagements.
- Reviewing caregivers' instructions and requesting helpful clarification when needed.
- Monitoring self-directed feeding, hygiene-related, and tidying activities.
- Making sure children’s environment is clean and safe
- Performing housekeeping duties as needed
Volunteer Older Adult Program
El Programa Hispano Catolico
Wood Village , OR
03.2023 - 05.2024
- Support the coordinator in the set up and cleanup of the older adults programming.
- Assist participants with activities during the older adult’s program.
- Assist the coordinator in the meal program such as serving, cleaning, picking up plates, among others.
- Gather basic information from participants to complete intake forms.
- Perform data entry as needed.
- Utilize technology for workplace functions, including Microsoft Outlook, Word, and Excel spreadsheets.
- Adhere to El Programa Hispano Católico policies and procedures.
- Perform other duties as assigned by Adult Wellness Coordinator.
Berry Harvester
Townsend Farms Inc
Fairview , OR
06.2021 - 08.2021
- Hand harvest berries (strawberries, blueberries, blackberries) in a location indicated by the supervisor
- Pick strawberries grown in rows in the fields and place strawberries into buckets
- Inspected berries for ripeness and consumption.
- Use buckets attached to the body to pick blueberries from bushes and blackberries from canes
- Carry buckets, place berries from buckets into flats or trays, and/or pack directly into clamshells
Education
Associate of Arts - General Studies
Mt Hood Community College
Gresham, OR09-2023
High School Diploma -
Reynolds Learning Academy
Fairview, OR06-2023
Skills
- Bilingual Spanish and English
- Assist participants with forms and translate them from English to Spanish
- Help scheduling medical appointments for older adults
- Experience working with underserved and marginalized individuals or communities
- Patience and understanding
- Light housekeeping duties
- Reliability and punctuality
- Trustworthiness and honesty
- Adaptable to change
- Conflict Resolution
- Time Management
- Strong Work Ethic
Languages
Spanish
Full Professional
Timeline
Front Desk Receptionist
Four Points By Sheraton Kansas
05.2024 - Current
Volunteer Older Adult Program
El Programa Hispano Catolico
03.2023 - 05.2024
In-Home Babysitter
Private Home
09.2021 - Current
Berry Harvester
Townsend Farms Inc
06.2021 - 08.2021
Associate of Arts - General Studies
Mt Hood Community College
High School Diploma -
Reynolds Learning Academy
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