Jeanette Panuco
Commerce,CA
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Panda Express
Buena Park, California
09.2024 - Current
- Greeted and welcomed guests upon arrival, ensuring a positive first impression.
- Provided information about menu items and specials to enhance customer experience.
- Collaborated with kitchen staff to ensure timely food preparation and service delivery.
- Maintained cleanliness and organization of front-of-house areas for optimal guest comfort.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Resolved any customer complaints or issues promptly with professionalism.
- Checked food quality regularly before serving it to customers.
- Upheld company standards and values, representing the brand positively.
Sales Associate
AutoZone
Hawaiian Gardens, California
01.2022 - 09.2024
- Assisted customers in selecting automotive parts and accessories.
- Maintained organized displays and ensured product availability on shelves.
- Provided guidance on product features and compatibility with vehicles.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Retail Sales Associate
CVS Pharmacy
Hawaiian Gardens, California
11.2023 - 04.2024
- Operated point-of-sale system for transactions and returns.
- Ensured store cleanliness and maintained product presentation.
- Educated customers on promotions and loyalty programs.
- Handled customer complaints with professionalism and care.
- Supported loss prevention efforts through attentive observation.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Education
Bachelor of Arts - History
California State University, Long Beach
Long Beach, CA05-2025
Skills
- Customer service
- Problem solving
- Team collaboration
- Research skills
- Time management
- Effective communication
- Visual presentation
- Bilingual proficiency
- Critical thinking
- Conflict resolution
- Instructional methods
- Task prioritization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front of House Employee
Panda Express
09.2024 - Current
Retail Sales Associate
CVS Pharmacy
11.2023 - 04.2024
Sales Associate
AutoZone
01.2022 - 09.2024
Bachelor of Arts - History
California State University, Long Beach
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