Jeanette Rodriguez
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
15
15
years of professional experience
Work History
Patient Services Coordinator
Dental Group of Evergreen park
Evergreen Park
03.2024 - 09.2025
- Coordinated patient appointments and managed scheduling for efficient clinic operations.
- Assisted patients with insurance inquiries and verified coverage details promptly.
- Maintained accurate patient records and updated information in the electronic system.
Front Desk Coordinator
Tapestry 360 health
Skokie
02.2020 - 02.2023
- Collected, filed, scanned, and retrieved confidential patient information.
- Performed data entry into electronic health record systems.
- Greeted patients and visitors warmly, creating a welcoming environment.
- Managed appointment scheduling using electronic health record systems effectively.
Unit Secretary
AMITA Health Medical Group
Chicago
01.2019 - 02.2020
- Managed patient scheduling and appointment coordination for seamless operations.
- Handled incoming calls and directed inquiries to appropriate medical staff.
- Maintained accurate patient records and ensured confidentiality compliance.
- Organized patient records and maintained accurate documentation in electronic systems.
- Coordinated with healthcare staff to retrieve necessary documents for patient care.
Customer Service Representative
RadioShack
Chicago
05.2013 - 06.2016
- Assisted customers with inquiries and resolved issues efficiently.
- Provided product information and recommendations to enhance customer satisfaction.
- Managed returns and exchanges in accordance with company policy.
Customer Service Representative
TJX Companies
Chicago
04.2010 - 06.2013
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain a positive store environment.
- Maintained product displays and organization for optimal visibility.
Education
North Grand High School
Chicago, IllinoisSkills
- Patient record management
- Electronic health records
- Insurance verification
- Appointment scheduling
- Data entry accuracy
- Healthcare compliance
Languages
Spanish
Professional
Timeline
Patient Services Coordinator
Dental Group of Evergreen park
03.2024 - 09.2025
Front Desk Coordinator
Tapestry 360 health
02.2020 - 02.2023
Unit Secretary
AMITA Health Medical Group
01.2019 - 02.2020
Customer Service Representative
RadioShack
05.2013 - 06.2016
Customer Service Representative
TJX Companies
04.2010 - 06.2013
North Grand High School