Jeanie Elliott

Over 26 years of health and dental insurance 13 years successful leadership 11 years direct provider and customer service 11 years providing successful training/education 9 years Process Improvement (Lean) experience: Certified Lean Leader at Premera Blue Cross 09/25/17 9 years project management support and implementation 4 years of successful provider negotiation and relationship building

• Supported the implementation of Medicare Supplement Spousal Discount, Rx Carveout, and vendor offshore support using Accenture
• Supported the implementation of a New Reimbursement Model, PreViser including the Health through Oral Wellness product and Claims Recoupment
• DeltaCare product enhancement implementation throughout cross functional departments within the organization
• Established a new reporting structure that streamlined logistical operations and resulted in an increase in production
• Facilitated the implementation of High Value Specialty Care plans and authorization requirements within Clinical Review
• Facilitated and/or participated in 10 Rapid Process Improvement Workshops (RPIW)
• Facilitated 3 Value Stream Mapping Sessions
• Created and implemented the Clinical Review LeanKit Staffing board and Quality Trending Board
• Supported, trained, and mentored the Clinical Review team working through Kaizen Summary Sheets (KSS) creating efficiencies.