Samantha Waskiewicz
Las Vegas,NV
Summary
Customer-focused professional with over ten years of experience in diverse customer service roles, including office administration and restaurant management. Proven track record in problem-solving and enhancing customer satisfaction through effective communication. Committed to continuous learning and training new employees to elevate service standards. Results-driven with a strong emphasis on improving workplace environments for both staff and customers.
Overview
14
14
years of professional experience
Work History
Account Coordinator
Energy One Windows
Las Vegas, Nevada
03.2025 - Current
- Maintained accurate records of customer interactions and transactions.
- Conducted door-to-door outreach in assigned neighborhoods to engage potential clients.
- Contributed insights on customer feedback trends during team meetings for strategic improvements.
Cashier
Ingles
Monticello, Georgia
03.2023 - 12.2024
- Greeted customers and addressed inquiries regarding store products and services.
- Operated cash register, processing payments through various methods with accuracy.
- Restocked shelves with merchandise to ensure optimal product availability.
Server/Closing Manager
Buffalo’s Cafe
Hiram, GA
07.2012 - 09.2021
- Managed paperwork for business operations, personnel files, and daily end-of-day reports.
- Monitored OSHA compliance to ensure safety standards for staff and public.
- Provided customer service in a fast-paced dining setting.
- Evaluated employee performance for productivity insights.
Education
Some College (No Degree) - Business
Georgia Highlands College
Cartersville, Georgia, GASkills
- Customer service
- Project management
- Account management
- Policy and procedure modification
- Relationship management
- Sales support
- Time management
Timeline
Account Coordinator
Energy One Windows
03.2025 - Current
Cashier
Ingles
03.2023 - 12.2024
Server/Closing Manager
Buffalo’s Cafe
07.2012 - 09.2021
Some College (No Degree) - Business
Georgia Highlands College