Jeanna Harris
Lancaster,SC
Summary
Motivated and resourceful professional with a reputation for quality, proficiency, and reliability in service-oriented positions seeking to use customer experience, recruiting, dispatch, practical experience and medical education for any job experience. Efficient Patient Registrator competent in handling scheduled and unscheduled patients. Coordinates schedules and bed assignments effectively using EPIC. Successful at resolving paperwork and operational problems to complete timely registrations. Documents critical data elements consistently to facilitate proper identification and billing for each patient.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Patient Registration
Robert Half Staffing
Charlotte, NC
04.2021 - 05.2021
- Insurance Verification.
- Logged Patient information into EPIC program.
- Contacted Patients for updated information to complete charts.
- Updated Covid 19 Vaccine profile.
Customer Service Representative
iQor/Sprint and Centerpoint Energy
Charlotte, NC
01.2010 - 04.2021
- Worked at Home Group and remained CRM trained Utility Working CSR.
- Assisted customers with account management, payment processing, and technical support.
- Served as a trainer for new hires.
- Established gas services and maintained gas accounts in southern states and Minnesota.
- Worked as a mentor, helping new hires with establishing capabilities for job expectations.
- Fulfilled coaching opportunities appropriately.
Office Manager / Marketing Executive and Recruiter
HMC Construction
Monroe, NC
01.2009 - 01.2010
- Processed payroll and Accounts Payable.
- Dispatcher and Recruited potential hires, as Craftsmen.
- Effectively executed marketing plans for targeted customers.
- Promoted to Office Manager and recruiter within 6 months.
- Planned, coordinated, and directed various business functions.
Human Resource Manager Assistant
Pro Staffers
Lancaster, SC
01.2008 - 01.2009
- Logged employee benefits and information packets.
- Performed general everyday tasks necessary for the efficient running of the business.
Education
Associate of Science Degree - Healthcare Management
Ultimate Medical Academy
Certified HR Specialist in Human Resources - undefined
Skills
Excellent work ethic
Organization and Time management
Flexible & Adaptable
Multitasking abilities
MS Office
Leadership
Training & Development
Written Communication
Good listening skills
Computer skills
Certification
Epic, CRM, Patient Registration, Accounting, Payroll, and Banking Systems Healthcare Law HIPAA Compliance Charting Filing Processing Co-Payments Human Resource Management Organizational Improvements Appointment Scheduling and Dispatch Insurance Billing Procedures CMS1450 UB04 CMS1500 Healthcare Claim Cycle Insurance Verification Interpersonal Professional Communications Business Office Operations Medical Office Procedures Medical Practice Management Systems Practice Structure Leadership & Management Medical Terminology Anatomy & Physiology
Timeline
Patient Registration
Robert Half Staffing
04.2021 - 05.2021
Customer Service Representative
iQor/Sprint and Centerpoint Energy
01.2010 - 04.2021
Office Manager / Marketing Executive and Recruiter
HMC Construction
01.2009 - 01.2010
Human Resource Manager Assistant
Pro Staffers
01.2008 - 01.2009
Certified HR Specialist in Human Resources - undefined
Associate of Science Degree - Healthcare Management
Ultimate Medical Academy