Jeanne Bates
Liverpool,NY
Summary
Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
36
36
years of professional experience
Work History
Paint Pro
Lowes
03.2021 - 02.2024
- Enhanced paint quality by developing innovative formulations and techniques.
- Increased customer satisfaction by providing expert color consultations for various projects.
- Achieved sales growth by effectively upselling premium paint products to clients.
- Streamlined inventory management with proper stock organization and regular monitoring.
- Reduced waste generation through efficient use of materials and proper disposal methods.
- Developed a loyal client base through consistent high-quality workmanship and excellent communication skills.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
Substitute Teacher Assistance
Liverpool School District
03.2006 - 05.2019
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Supervised lunchroom and recess activities.
- Assigned, explained and graded homework.
Stocked and Checked Products
Best Buy
11.2016 - 05.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
Pharmacy Technician
Echard/Fays
03.1994 - 11.1997
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Associate
Steinbach Retail Store
03.1988 - 06.1994
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Worked varied hours to meet seasonal and business needs.
Timeline
Paint Pro
Lowes
03.2021 - 02.2024
Stocked and Checked Products
Best Buy
11.2016 - 05.2017
Substitute Teacher Assistance
Liverpool School District
03.2006 - 05.2019
Pharmacy Technician
Echard/Fays
03.1994 - 11.1997
Associate
Steinbach Retail Store
03.1988 - 06.1994
No Degree - Social Work And Philosophy
SUNY Buffalo State
Associate of Arts - Math And Art
Jefferson Community College
Education
No Degree - Social Work And Philosophy
SUNY Buffalo State
Buffalo, NYAssociate of Arts - Math And Art
Jefferson Community College
Watertown, NY12.1986
Skills
- Training and Mentoring
- Color Theory Understanding
- Environmental Regulations Compliance
- Quality Control Inspection