Jeannette Dominguez
San Antonio,TX
Summary
Dedicated receptionist with over 30 years of experience in clerical support and scheduling. Known for effective telephone communication and a commitment to maintaining a welcoming environment, enhancing client interactions and streamlining office operations.
Overview
32
32
years of professional experience
Work History
Receptionist/Scheduler
San Antonio North Nursing and Rehab
08.2022 - Current
- Receive/distribute incoming mail and packages, ensuring timely distribution to relevant departments/Residents.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance and maintain a clean Lobby.
- Learned office protocols quickly, adapting to new responsibilities with ease.
- Schedule/Confirm appointments, communicated with clients, and updated client records.
- Answered phone promptly and direct incoming calls to correct offices.
- perform clerical tasks such as data entry, photocopying, scanning, and faxing documents and assist other departments with different tasks.
- Maintain visitor logs for entering and leaving facility for security purposes.
- Assist clients with daily living needs to maintain self-esteem and general wellness.
CNA/CMA, Medical Rec./Supplies, HR Coordinator,
Retama Manor North (Sava Senior Care)
04.1994 - 07.2022
- As a CNA/ CMA -Monitored vital signs and reported changes to nursing team for timely interventions.
- Assisted patients with daily living activities, passed medications while promoting independence and dignity.
- Managed patient health records ensuring accuracy and compliance with regulatory standards.
- Implemented electronic health record systems enhancing data accessibility for healthcare providers.
- Audited medical records for completeness, identifying discrepancies and facilitating corrective measures.
- Ordered all Medical supplies and managed to stay within budget.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable.
- Evaluated timecards for accuracy on regular and overtime hours.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Education
Tx Permit - Certified Medication Aide
St. Philip's College Continue Education
San Antonio, TX09-1995
Certificate of Technical Studies - Certified Nurses Aide
Modem Health Care
San Antonio, TX05-1993
High School Diploma -
John F. Kennedy High School
San Antonio Tx06-1986
Skills
- Telephone skills
- Data entry
- Scheduling
- Clerical support
- Reception desk management
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/Scheduler
San Antonio North Nursing and Rehab
08.2022 - Current
CNA/CMA, Medical Rec./Supplies, HR Coordinator,
Retama Manor North (Sava Senior Care)
04.1994 - 07.2022
Tx Permit - Certified Medication Aide
St. Philip's College Continue Education
Certificate of Technical Studies - Certified Nurses Aide
Modem Health Care
High School Diploma -
John F. Kennedy High School