Jennifer Gazaway
Starkville,MS
Summary
A patient-focused Medical Receptionist with experience specializing in office scheduling, file management, and patient comminication. A strong history of collaborating with medical personnel and office staff to enhance operational efficiency and maximize patient satisfaction.
Overview
4
4
years of professional experience
Work History
Receptionist/Scheduler
Starkville Clinic For Woman
2015.07 - 2019.07
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Verified insurance and processed payments.
- Scheduled appointments
- Corresponded with patients via telephone, email, and mail.
- Maintained patient files and hospital records.
- Communicated with patients and doctors daily.
Education
High School Diploma -
Ackerman High School
AckermanAssociate of Arts -
East Mississippi Community College
Mayhew, MSSkills
- Clerical Support
- Scheduling
- Data Entry
- File Management
- Multi-Line Telephone Systems
- Time Management
- Highly skilled using Microsoft Excell and Word
- Knowledge of medical terminology
- Detail orientated
- Excellent interpersonal communication skills
- Insurance Verification
- Current knowledge of HIPPA policies
Timeline
Receptionist/Scheduler
Starkville Clinic For Woman
2015.07 - 2019.07
High School Diploma -
Ackerman High School
Associate of Arts -
East Mississippi Community College
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