Jeannette Flowers

• Online advertising sales
• Serves customers by selling products and meeting customer needs
• Services existing accounts obtains orders establishes new accounts by planning and organizing daily work schedule to call
• Accurately typed 45 words per minute with no errors.
• Tracked inventory and reviewed retail trends with E-LEAD spreadsheets in order to make timely and proactive business decisions and applied them to daily tasks, improving efficiency and productivity.
• Followed up on customers' inquiries to assess satisfaction with provided solutions.
• Resolved caller issues quickly and thoroughly.
• Obtained client information by answering telephone calls.

• Handel all incoming and outgoing calls,copies,faxing and maintain filing system
• Processed customer transactions promptly, minimizing wait times.
• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Answered telephone inquiries on checking and savings accounts, loans and lines of credit.

• Providing and insuring basic restaurant operations
• Ensuring food quality standards are achieved
• Managed schedules, accepted time off requests and found coverage for short shifts
• Coached crew members to optimize performance and motivate toward more efficient work
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.

• Taking personal shopping orders over the phone and behind the counter
• Keep in the sales floor tidy and clean and replenishes stock as needed
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Set up new sales displays each week with fresh merchandise.

• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Responded quickly to incidents and assessed active situations for security concerns.
• Checked and verified photo identification prior to granting facility access.
• Updated shift logs and produced daily reports to document security activities and specific incidents.

• Provided general support services including photo copy and mail email correspondence
• Interacted with customers by phone, email or in-person to provide information.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Managed calendars and scheduled appointments to maintain smooth flow of operations.
• Entered data into various computer systems accurately using Microsoft Office .

Summer Youth Summer Educational Program

• Worked with children of varying age, interest, skill and developmental levels.
• Organized and guided group activities by leading, coaching and participating with campers.
• Counseled individuals on self-discipline and personal accountability.
• Supervised groups of children in log cabins for sleepaway camp.