Jeannette Longoria
Summary
Dental professional with substantial experience in operating front desk and a high volume of patient interactions. Known for attention to detail and ensuring smooth office processes. Reliable team player who adapts to changing needs and prioritizes tasks effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
Sonrisas Dental Center
10.2022 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
Patient Coordinator
Dental Salon
02.2022 - 06.2022
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Obtained payments from patients and scanned identification and insurance cards.
Receptionist
Samaritan Health Ministries
10.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Skills
- Attention to Detail
- Dependable and Responsible
- Appointment Scheduling
- Dental terminology
- Excellent multitasking capability
- Insurance verification
- Worked EHR with Athena, Dentrix Ascend & TOPS
Languages
Spanish
Native or Bilingual
Certification
Sonrisas Dental Center -Admin Of The Year 2023
Timeline
Scheduling Coordinator
Sonrisas Dental Center
10.2022 - Current
Patient Coordinator
Dental Salon
02.2022 - 06.2022
Receptionist
Samaritan Health Ministries
10.2021 - 04.2022
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