Jeannette Padilla

• Plan and execute events for residents and manage logistics and vendor relations.
• Manage the Master Calendar for community
• Keep records and files to maintain document compliance with Certificates of Liability and Contracts agreements and other important documents.
• Hired, manage, develop, train Concierge staff
• Establish and monitor goals, conduct performance reviews and administered salaries for Concierge.
• Manage, train and build community platform content for resident usage
• Helped hire, train, manage and retain Security Guards
• Helped be an interim help with Activities and Transportation

• Received and sorted incoming mail and packages to record, or distribute to correct recipient.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Scheduled office meetings and managed Master Calendar
• Keep records of Physician files, Certificate of Liability, Contract Agreements

Corresponded with clients through email, telephone, or postal mail.

• Maintained confidentiality of information regarding clients and company.
• Resolved customer problems and complaints.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.