Jeannette Ruiz
Miami,FL
Summary
Retail professional with track record of managing front-end operations and enhancing customer satisfaction. Known for delivering consistent results and fostering collaborative team environment. Reliable and adaptable, with strong skills in leadership, communication, and problem-solving, ensuring smooth operations and positive customer experiences.
Overview
27
27
years of professional experience
Work History
FRONT END SUPERVISOR
TOTAL WINE & MORE
01.2020 - Current
- Ensure customer receive stellar customer service in check-out lines.
- Count the money in cash drawers at the beginning and end of each shift.
- Daily audit of cash and merchandises.
- Oversee the correct and efficient operation off all cash registers.
MARKET & RESTAURANT SUPERVISOR
FISHER ISLAND
01.2016 - 01.2020
- Respond to customer inquiries totaling more than 100 per week.
- Process registers transactions (cash, credit cards and checks).
- Daily audit of cash and merchandise.
- Daily balancing of the cashiers and market vault.
- Follow the internal policies of the market and Fisher Island club.
DELI MANAGER
PUBLIX SUPER MARKET
01.1999 - 01.2016
- Take care of the Deli Department
- Interviews job applicants and complies with all company hiring policies
- Make sure to follow Closing Store procedure
- Customer Services (Feedbacks and Complains)
- Successfully passed any Store and State Challenges (Greatest Visit)
- Complete with more than 100% in Quarterly Sales goals.
Education
Accounting Associate -
Keiser University
12-2025
Skills
- Negotiation
- Operation Management
- Team Building
- Customer Relationship Service
- Cash register operation
- Opening and closing procedures
- Complaint resolution
- Time management
- Cash counting
- Team supervi
- Training and mentoring
- Fluent in English and Spanish
Timeline
FRONT END SUPERVISOR
TOTAL WINE & MORE
01.2020 - Current
MARKET & RESTAURANT SUPERVISOR
FISHER ISLAND
01.2016 - 01.2020
DELI MANAGER
PUBLIX SUPER MARKET
01.1999 - 01.2016
Accounting Associate -
Keiser University
QUALIFICATION
An experienced, dedicated, self-motivated Financial Service Professional who is knowledgeable in the Finance Industry and possesses strong interpersonal skills and ability to achieve the desired results in a multi-tasking environment.