Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Jeannette Umugwaneza

Kent,WA

Summary

Highly experienced Sales/ Marketing experts known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Experts

AT&T Mobility
03.2022 - Current
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Engaged large and medium end-users to deliver company's total value proposition to increase sales.
  • Furnished customers with exemplary service, helping build lasting, lucrative partnerships.
  • Generated and executed sales plans in existing customer base to meet profit increase goals.
  • Drove team revenue totals by bringing in top sales numbers.
  • Recommended devices, phones plans and explained features and costs to help customers make educated buying decisions.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.

Marketing Intern

Performance First Digital
08.2021 - 02.2022
  • Helped with planning and hosting of marketing events.
  • Assisted in creating written, video and image content for marketing channels.
  • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
  • Scheduled social media postings to advertise products and generate site traffic.

Education

Certified Digital Marketing Analyst - Digital Market Analyst

Delgado Community College
New Orleans, LA
10.2021

Bachelor’s of Business And Technology - Business in ICT

Mount Kenya University
Kenya,Africa
12.2016

Skills

  • Cash Register Operation
  • Stocking and Replenishing
  • Sales Trends
  • Order Supplies
  • Money Handling
  • Product and Service Sales
  • Google Docs
  • Microsoft SharePoint
  • Sales Training
  • Verbal Communication
  • Sales Expertise
  • Time Management
  • Excellent People Skills
  • Microsoft Office
  • Social Perceptiveness
  • Product Promotion
  • Customer Service
  • Microsoft Excel
  • Cash Handling Accuracy
  • Microsoft Outlook
  • Multitasking Strengths
  • Listening Skills
  • Meeting Sales Goals
  • Policy and Procedure Adherence
  • Retail Metrics and Goals
  • Flexible Hours
  • Building Customer Loyalty
  • Strong Communication and Interpersonal Skills
  • Store Policies and Procedures
  • Merchandise Display
  • Energy and Physical Stamina
  • Verbal and Written Communication
  • Engaging with Diverse Customers
  • Speech Clarity
  • Positive Customer Engagement
  • Strategic Planning
  • Inventory Tracking
  • Trade-In Quotes
  • Hospitality and Accommodation
  • Critical Thinking
  • Active Listening
  • Sales and Marketing
  • Shipment Processing
  • Retail Store Operations
  • Meeting Deadlines
  • Computer Proficiency and Microsoft Office
  • Complex Problem-Solving
  • Issue Refunds
  • Facebook
  • Writing
  • YouTube
  • LinkedIn
  • Apple macOS
  • Microsoft Windows
  • Market Research
  • Merchandise Recommendations
  • Returns and Exchanges
  • Video creator
  • Social Media Manager
  • Content Creator
  • Mailchimp
  • Canvas and iMovie
  • Developing Digital Marketing plans, KPIs
  • Facebook blueprint
  • Google Analytics

Accomplishments

  • Awarded “Employee of the Month” in 2022.

Certification

  • Certified Digital Marketing Analyst , Delgado Community College - October 29,2021

Timeline

Sales Experts

AT&T Mobility
03.2022 - Current

Marketing Intern

Performance First Digital
08.2021 - 02.2022

Certified Digital Marketing Analyst - Digital Market Analyst

Delgado Community College

Bachelor’s of Business And Technology - Business in ICT

Mount Kenya University
Jeannette Umugwaneza