JEANNI OLIVENCIA
Summary
Motivated, forward-thinking professional focused on building a long-term career grounded in leadership, collaboration, and results. Bring a strong work ethic, adaptability, and the ability to manage multiple priorities in fast-paced environments. Value continuous growth, teamwork, and creating positive experiences that support both business goals and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Property Manager
Balfour Residential
10.2022 - Current
- Manage daily property operations and maintenance for multiple residential communities, including move-ins and move-outs, maintaining high occupancy rates, keeping tenant delinquency low, and turning units on time.
- Prepare monthly financial reports and oversee property budgets, consistently meeting all financial targets.
- Interact with customers by phone, email, and in person to provide accurate information, resolve inquiries, and ensure tenant satisfaction.
- Coordinate tenant screenings, lease signings, rent collections, and evictions as needed, ensuring compliance with policies and legal requirements.
- Implement marketing strategies to attract new tenants, reduce vacancies, and support long-term community growth.
- Assess rental applications, conduct background and credit checks, and approve or deny prospective tenants in compliance with company policies and legal requirements.
- Collaborate with vendors and contractors, conduct regular property inspections, and successfully pass safety and regulatory compliance checks.
Manager/Costumer Service Sales
Kreativa (Graphic Desing Company)
12.2020 - 09.2022
- Prepared monthly financial reports, invoices, and other business documents, detailing revenue growth, expenses, and overall performance.
- Maintained up-to-date knowledge of products, features, and promotions to provide accurate customer guidance and support.
- Processed customer orders and inquiries via phone, email, and in-person communication, delivering top-quality service and following up to ensure satisfaction.
- Supported the sales team in completing transactions and finalizing sales while consistently exceeding performance targets.
- Operated cash register for cash, check, and credit card transactions with accuracy, and restocked and organized merchandise to maintain a smooth workflow.
- Provided leadership during organizational changes or crises, coordinated team schedules, and managed inventory to optimize operations and supply chain efficiency.
Education
High School Diploma -
Milton High School
Milton, GA05.2020
Skills
- Time Management
- File Organization
- Ability to multitask
- Experienced using a range of different Microsoft programs
- Customer Service
- Problem Resolution
- Teamwork and Collaboration
- Decision-Making
- Work Planning and Prioritization
- Customer relationship management
- Bilingual communication
- Financial budgeting and reporting
- Database management
- Effective communication
- Marketing strategies
Languages
English: Native/ Bilingual
Spanish: Native/ Bilingual
Timeline
Property Manager
Balfour Residential
10.2022 - Current
Manager/Costumer Service Sales
Kreativa (Graphic Desing Company)
12.2020 - 09.2022
High School Diploma -
Milton High School