Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jeannie Sanchez

Richmond,TX

Summary

High-energy, seasoned Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

12
12
years of professional experience

Work History

Store Manager

Pandora Jewelry
05.2022 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Hired, trained and mentored new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

Store/Area Manager

Godiva Chocolatier, Inc
07.2015 - 08.2020
  • Recruiting, managing, coaching and developing store staff of 30+ employees
  • Delivering outstanding customer service and experiences
  • Executing on all selling activities including: merchandising, promotions, self-certification, food safety and protocol execution
  • Achieving in-store compliance and loss prevention measures/standards
  • Achieving store sales goals and driving sales through targeted and measured activities
  • Managing store P&L and net revenue at store level
  • Connecting on a regular basis with the allocation team for inventory management
  • Working closely with Retail Operations, Human Resources and Retail Communication team for daily operations activities
  • Met or exceeded financial goals every fiscal year
  • Maintained the title of highest volume/comp increasing store and highest corporate sales for the South Central Region for past 4 years
  • Handled all employee's schedules and earned comp time
  • Handled product placement, display, and visual merchandising standards
  • Motivated entire team through in-store competitions and rewards
  • Responsible for participating in the in-boutique production of various chocolate products (dipped fruits, beverages and soft serve among other things), as well as, maintaining a safe food handling environment.

Store Manager

Maurices
09.2011 - 07.2015
  • Drive a customer focused store environment; lead by example through utilization of all training resources
  • Used as a training manager throughout District
  • Manage sales goals by analyzing store performance using reports and adjusting plans/priorities as necessary
  • Proven track record of setting and achieving high standards
  • Thorough understanding of how visual impacts the store's business and uses it to grow the sales.

Education

Associate of Arts - Business Administration

Houston Community College
Houston, TX

undefined

Arkansas State University
Jonesboro, AR

Skills

  • Operational Excellence
  • Strong Communication
  • Goals and Performance Management
  • Time Management
  • Driving Sales/Customer Relations
  • Team Leadership/Training
  • Networking/Recruiting
  • Merchandising/Visuals
  • Profit and Loss
  • Loss Prevention/Inventory Management
  • Human Resources/Payroll

Accomplishments

    Maurices-Regional Manager of the Year, 2013

Languages

Spanish
Professional Working

Timeline

Store Manager

Pandora Jewelry
05.2022 - Current

Store/Area Manager

Godiva Chocolatier, Inc
07.2015 - 08.2020

Store Manager

Maurices
09.2011 - 07.2015

Associate of Arts - Business Administration

Houston Community College

undefined

Arkansas State University

Similar Profiles

CREATE PROFILE
Jeannie Sanchez