Renita Sherman
Union
Summary
Dynamic Retail Executive with over 25 years of experience driving multi-million dollar revenue growth and operational excellence. Proven track record in scaling conversion rates by 13%+ and managing high-performing teams of 50+ associates. Expert in merging large-scale business operations with a focus on Asset Protection and Organizational Compliance. Currently pursuing a Bachelor’s degree in Criminal Justice to enhance leadership through the lens of forensic science and management.
Overview
2
2
years of post-secondary education
23
23
years of professional experience
Work History
Store Manager
Victoria Secret
Newport
11.2013 - Current
- Revenue Growth: Scaled monthly conversion rates from 19% to 32%, driving an annual revenue increase of $4M–$7M.
- Talent Leadership: Directed a team of 50+ associates and 6 managers, overseeing full-cycle recruitment, onboarding, and 30/60/90 day performance reviews.
- Business Intelligence: Review total store and brand results daily to link consumer behaviors to strategic actions and weekly focus directives.
- Asset Protection: Served as primary owner of loss prevention strategies, conducting audits on cashwrap paperwork and implementing physical inventory controls to reduce shrink.
- Operational Compliance: Managed HR Access and My Talent systems, ensuring 100% accuracy in payroll coding and labor plan adherence.
- Merchandising Strategy: Executed brand guide mapping and visual standards for total store presentation.
- Led daily store operations and maintained visual merchandising standards.
- Developed promotional strategies to drive sales and improve store performance.
- Implemented loss prevention techniques to minimize shrinkage risks.
- Managed staff schedules to ensure optimal coverage during peak hours.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Assistant Store Manager
Sephora
Farmington
08.2003 - 11.2013
- Team Oversight: Managed scheduling and retention for a diverse team of 30+ associates.
Service Excellence: Directed the skincare zone and client services, achieving consistent growth through personalized consultations and brand relationship management.
Logistics Management: Coordinated shipment receiving and floor execution while providing daily coaching to drive store results.- Managed daily store operations and ensured smooth workflow for staff.
- Oversaw inventory management and restocking procedures to maintain product availability.
- Assisted in developing promotional strategies to enhance customer engagement.
- Resolved customer inquiries and complaints with effective communication skills.
- Implemented visual merchandising standards to enhance store presentation.
- Collaborated with cross-functional teams to drive sales initiatives and store performance.
Education
Bachelor of Science - Criminal Justice
Berkely College
Woodbridge, NJ 04.2026 - 05.2026
Associate of Arts - Psychology
University of Phoenix
04.2009 - 04.2011
Skills
Operational Excellence
Leadership & Talent
Risk Mitigation- Team leadership
- Conflict resolution
- Operational compliance
- Visual merchandising
- Staff management
- Team development
- Retail merchandise quality standards
- Merchandise planning
- Employee scheduling
- Payroll management
- Store opening and closing procedures
- Talent recruitment
- Sales coaching
- Outstanding communication skills
Accomplishments
- $FS
- Conversion growth
- Sales Growth
Timeline
Bachelor of Science - Criminal Justice
Berkely College
04.2026 - 05.2026
Store Manager
Victoria Secret
11.2013 - Current
Associate of Arts - Psychology
University of Phoenix
04.2009 - 04.2011
Assistant Store Manager
Sephora
08.2003 - 11.2013